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Forum Discussion

917's avatar
917
Aspirant
Nov 27, 2015
Solved

A6210 Wireless Adapter Keeps Disconnecting

Every 30-40 minutes or so, my A6210 wireless adapter is connected to the router, but not the Internet. This is for around 2-3 minutes before the adapter connects back to the Internet. How do I fix this issue? I constantly get disconnected from any online games I'm in and it sucks. During this 2-3 minute period, the Internet on my other devices works fine, but not on this PC. I'm also using WIndows 10 and have the latest firmware of Netgear Genie, 1.0.0.34.

A6210
disconnecting
disconnects
internet
Troubleshooting
Windows 10
  • JamesGL's avatar
    JamesGL
    Dec 01, 2015

    If you have anti virus or firewall, try to uninstall it for the meantime and observe the connection. If still the same, I would suggest contacting support.

6 Replies

  • JamesGL's avatar
    JamesGL
    Master
    Nov 28, 2015

    Hi 917,

     

    Please try to install the standalone driver instead of the driver with Genie.

    • 917's avatar
      917
      Aspirant
      Nov 28, 2015

      Thanks for replying, JamesGL.

       

      How do I install the standalone driver? While doing this will I have to uninstall the Genie driver?

      • JamesGL's avatar
        JamesGL
        Master
        Nov 29, 2015

        Yes, you have to uninstall the Genie driver. The file you have downloaded in support site came with two drivers, the genie and the standalone.