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Forum Discussion
Solved
Drive Errors, Can't Connect - A7000
I have tried numerous times now... I used the disk that came with the A7000 I just purchased brand new. I selected the full Genie app first, then the app installed, Windows 10 said we are all go...
Ok, I think I figured it out. I removed the device, then deleted the driver that was associted with the port. I restarted my computer and opened the BIOS. I went through my USB configuration, turned on the USB 3.0 Legacy Support (don't know if this helps, but why not. 2.0 was on.). Rebooted, logged in, plugged it in. Windows 10 just installed it's own driver, working fine now like last night's frustrating conclusion didn't happen. DO NOT use the CD. That warning on the adapter's plastic wrapping...the big red one that says to put the CD in first...don't listen to it. Don't download Genie. It's garbage. Just let Windows 10 take it completely.
Sure have, just kept telling me I had the correct driver and no issues. The crash.
Ok, I think I figured it out. I removed the device, then deleted the driver that was associted with the port. I restarted my computer and opened the BIOS. I went through my USB configuration, turned on the USB 3.0 Legacy Support (don't know if this helps, but why not. 2.0 was on.). Rebooted, logged in, plugged it in. Windows 10 just installed it's own driver, working fine now like last night's frustrating conclusion didn't happen. DO NOT use the CD. That warning on the adapter's plastic wrapping...the big red one that says to put the CD in first...don't listen to it. Don't download Genie. It's garbage. Just let Windows 10 take it completely.
Well done. And thanks for the update. It may help someone else.
That's two people with the same solution in recent weeks. "Use the CD as a bird scarer."
I doubt if the BIOS tweak changes much but you never know and no harm done. It may have prompted Windows to adjust something.
