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Forum Discussion
creeper277
Jan 05, 2015Follower
Netgear A6210 internet drops
So, I just got the Netgear A6210 network adapter for Christmas because I was having problems with my old one and it works great but the only problem is I'm getting internet drops randomly for like a second or two and then it comes back. It's hardly noticeable when browsing the net, but when it comes to gaming it can be really frustrating. I have already looked up if anyone else has had a problem with this but have seen nothing. I should note the drivers are updated and I am running the adapter on Windows 8.1. I'm not entirely sure if it's my computer or the adapter, I'm just assuming it's the adapter as the last one I had didn't have this issue. If anyone knows anything that could help I could really use it, thanks.
45 Replies
- clitchfoAspirantI have the same issue... I've installed the latest software from the website, and I'm running Windows 8.1 Professional. I can plug in my previous (slower) adapter and it does not drop.
I'm suspecting it's the hardware or the drivers. I can make it drop while trying to copy large files over the LAN. It will also drop when streaming video.
Any updates would be greatly appreciated. - clitchfoAspirantYes, I'm having the same issue. Just got the adapter today from Amazon. I'm also running Windows 8.1 and downloaded the latest "stand-alone" driver from the Netgear web site. I can consistently replicate the drop by downloading large files from the LAN as well as streaming video from my Slingbox. I can remove the adapter and replace with my existing (slower) adapter and the drops don't recur. I'm hopeful this is a driver issue, but it could be defective hardware I suppose... Any updates would be appreciated.
- It has got to be a driver. I have the A6200 and it was flawless on Win7. I upgraded to 8.1 and it has been horrible. Tech support is terrible. they even had the gall to tell me that it was my computer's fault (i.e. Microsoft).
Most recently, they decided to send me a brand new one...guess what? Same problem. It will drop the connection and disappear from the network control panel. It stands to reason the 6210 and 6200 are having the same problem due to the driver but Netgear doesn't want or is incapable of fixing it:mad:.- DmosAspirant
I'm glad the A6210 works great in your Windows 7 Pro. It doesn't work worth a damn in Windows 7 Home. It constantly drops internet connection when web browsing or downloading files. Most current driver is installed. I know I lose connection when the browser just spins its wheels and nothing happens The A6210 Genie verifies it with a red globe. When this happens, quickly checking the Devise Manager will show no A6210 adapter. This problem resolves itself in about 10 to 15 sec. but constantly reoccures. Has to be the driver. I diffinitely give a thumbs down on this adapter and the company for releasing it.
- MikeBlackNovice
creeper277 wrote: So, I just got the Netgear A6210 network adapter for Christmas because I was having problems with my old one and it works great but the only problem is I'm getting internet drops randomly for like a second or two and then it comes back. It's hardly noticeable when browsing the net, but when it comes to gaming it can be really frustrating. I have already looked up if anyone else has had a problem with this but have seen nothing. I should note the drivers are updated and I am running the adapter on Windows 8.1. I'm not entirely sure if it's my computer or the adapter, I'm just assuming it's the adapter as the last one I had didn't have this issue. If anyone knows anything that could help I could really use it, thanks.
I have been having a similar problem where the A6210 occasionally seems to drop its connection to my Wifi, loses internet connection and says that no networks are available. A reboot fixes it. I am running Win 7 Pro 64bit on a Dell Opti-Plex 960.
Here is one possible fix I am currently trying. Go to control panel, click on "System," open up the "Device Manager." Click on "Network Adapters," right click on the "A6210" and select "Properties." Click on the "Power Management" tab.
Make sure "Allow the computer to turn off this device to save power" is unchecked. - MikeBlackNovice
MikeBlack wrote: I have been having a similar problem where the A6210 occasionally seems to drop its connection to my Wifi, loses internet connection and says that no networks are available. A reboot fixes it. I am running Win 7 Pro 64bit on a Dell Opti-Plex 960.
Here is one possible fix I am currently trying. Go to control panel, click on "System," open up the "Device Manager." Click on "Network Adapters," right click on the "A6210" and select "Properties." Click on the "Power Management" tab.
Make sure "Allow the computer to turn off this device to save power" is unchecked.
UPDATE: The fix did NOT work - CafeineNoviceI found a fix for the problem: you have to install the generic Ralink/Mediatek driver, which can be found here :
http://cdn-cw.mediatek.com/Downloads/windows/IS_Setup_ICS_010915_1.5.39.93.exe
However I would really appreciate from Netgear to react and publish an official update !!! - thanks for the driver tip. I uninstalled the netgear driver and installed this one...tried twice but the netgear adapter isn't being recognized. I tried it both ways....standalone driver and full install. Withe the full install a utility is installed. I couldn't get the utility to even open.
Thoughts on what I might be doing wrong? - texmurphNoviceHi ,
i have the same problem as Mike.
After 1 or 2 hours, the adapter is down and i have to reboot the system to recover the connection.
The network configuration becomes inactive and freezes.
I tried the standalone driver, older drivers but no way ...
Do you have an idea to help me ?
Intel NUC core i7 windows7 64 bits - texmurphNoviceHi,
i tried with the mediatek drievr, same issue ... - cranksterNoviceSame problem when running video on YouTube. I have a Netgear R7000 router so there should not be a conflict here. I have deleted and reinstalled the A6210 V1.0.0.30 driver a few times. Tried deleting the driver in safe mode hoping this would delete any lingering files. Still no luck. What I find strange is when I run speedtest.net in MS Internet Explorer most of the time I get good results of 28mb down. But when running speedtest.net in Firefox I get terrible results of about 1.5MB down. I have tried this countless times after countless driver reinstalls and reboots. Not sure if this has any bearing with this problem. But someone with more smarts than me might be able to do something with this and find an answer.