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Forum Discussion
Reggae
Feb 20, 2016Aspirant
AC750 Wi-Fi range extender
My WiFi extender works well once connected, but every day I have to cycle power to get it to connect to my device. It asks me for my WEP password, but won't take it when I enter it. Once I cycle power and it reboots, it connects fine. Setup shows it is connected properly, and I've updated to the latest version firmware. Any suggestions to resolve would be appreciated.
DarrenM,
Thanks for all the help. As soon as I get my adaptor, I'll reload the firmware and do setup again.
Reggae
9 Replies
- DarrenMSr. NETGEAR Moderator
Hello Reggae
Is the extender a littler to far away from the router and it drops signal? If not have you tried to factory reset he extender and go threw setup again.
DarrenM
- ReggaeAspirant
Hi DarrenM,
The extender is in range per the indicators, and does not drop the signal. Works great when connected. It just requires a power cycle for me to connect every day or two. I setup the Wifi extender via a Wifi connection. Net gear said I should do setup again using a hard wire Ethernet connection. Apparently the wifi connection is prone to interference that can corrupt the firmware. I guess I'll have to set up again using a hard wire connection to the extender per your and netgear support advice. Thanks for the reply.
- DarrenMSr. NETGEAR Moderator
Reggae
Let me know if that resolves the issue or not.
DarrenM