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Reggae's avatar
Reggae
Aspirant
Feb 20, 2016
Solved

AC750 Wi-Fi range extender

My WiFi extender works well once connected, but every day I have to cycle power to get it to connect to my device. It asks me for my WEP password, but won't take it when I enter it. Once I cycle power and it reboots, it connects fine. Setup shows it is connected properly, and I've updated to the latest version firmware. Any suggestions to resolve would be appreciated.

  • DarrenM,

     

    Thanks for all the help. As soon as I get my adaptor, I'll reload the firmware and do setup again.

     

    Reggae

9 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Reggae 

     

    Is the extender a littler to far away from the router and it drops signal? If not have you tried to factory reset he extender and go threw setup again.

     

    DarrenM

    • Reggae's avatar
      Reggae
      Aspirant

      Hi DarrenM,

       

      The extender is in range per the indicators, and does not drop the signal. Works great when connected. It just requires a power cycle for me to connect every day or two. I setup the Wifi extender via a Wifi connection. Net gear said I should do setup again using a hard wire Ethernet connection. Apparently the wifi connection is prone to interference that can corrupt the firmware. I guess I'll have to set up again using a hard wire connection to the extender per your and netgear support advice. Thanks for the reply.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Reggae

         

        Let me know if that resolves the issue or not.

         

        DarrenM