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smithassoc1's avatar
smithassoc1
Aspirant
Feb 23, 2019
Solved

CANNOT LOG INTO ex6100 extender

Hi,Can somebody PLEASE Help

I received a email from Netgear about a update for Ex6100

a Couple of Problems,I had this Extender sey up prior to the NBN & when it went on,it changed the IP address to the EX6100

I cannot Log into it

www.mywifiext.net does not work & does NOTHING after entering in new information

On my wnetwork watcher

Ithe Ex6100 shows up & it has a IP address,Mac Address but not Network adaptor

The Email Address I used approx when I set it up in January 2017 is Not longer in existance to a extremely high Volume of Sex emails per day & I changed tat email address

HOW CAN I Log into it

Thanking you

Darryl.Smith.

  • After getting help from a service organisation from experts from India yesterday,they came into my Computer & went into my Netgear Genie

     & opened the Ip Address of my Extender & once it opened,(very Slow) I logged in under my email address & the Password was password which enabled me to log in & update the Extender & make any Changes within the Extender(like changing the Email address(if you have others) & also to Change the password to what every you want

    I hope that Helps

    Darryl

11 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello smithassoc1 - Would you mind clarifying what issue occurs when you go to www.mywifiext.net. Have you tried logging into www.mywifiext.net using the default credentials? 

     

    Username: admin

    Password: password

     

    ~Christian 

    • smithassoc1's avatar
      smithassoc1
      Aspirant

      Hi Christain,

      when I log into www.mywifiext.net

      It comes up with what you expect & I feed all the information required & next & then it throws back to the start again

      I have tried approx 10 times & each time it does exactly the same

      If I scan my IP addresses,Ex6100 is listed

      • smithassoc1's avatar
        smithassoc1
        Aspirant

        Hi Christain,I just tied to access www.mywifiext.net & this time it comes up with that you are not connected to your Extender's  WIFI Network

        Thanks

        Darryl.Smith.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hi smithassoc1 - You can try factory resetting the extender by pressing on the small black button with a pin. After doing so, connect to the "NETGEAR_EXT" wifi network, browse to www.mywifiext.net again using the default credentials I mentioned earlier, and run through the setup instructions. 

       

      Please provide an update with the outcome. 

       

      ~Christian 

      • smithassoc1's avatar
        smithassoc1
        Aspirant

        Hi Christain

        I cannot Log in at all even by Default,which does not exist,YES I have Reset the EX6100 by Inserting a Paper Clip into reset & it Does not Help at all

        BUT I can see my Ex6100 when I do a IP Scan