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Forum Discussion
smithassoc1
Feb 23, 2019Aspirant
CANNOT LOG INTO ex6100 extender
Hi,Can somebody PLEASE Help
I received a email from Netgear about a update for Ex6100
a Couple of Problems,I had this Extender sey up prior to the NBN & when it went on,it changed the IP address to the EX6100
I cannot Log into it
www.mywifiext.net does not work & does NOTHING after entering in new information
On my wnetwork watcher
Ithe Ex6100 shows up & it has a IP address,Mac Address but not Network adaptor
The Email Address I used approx when I set it up in January 2017 is Not longer in existance to a extremely high Volume of Sex emails per day & I changed tat email address
HOW CAN I Log into it
Thanking you
Darryl.Smith.
After getting help from a service organisation from experts from India yesterday,they came into my Computer & went into my Netgear Genie
& opened the Ip Address of my Extender & once it opened,(very Slow) I logged in under my email address & the Password was password which enabled me to log in & update the Extender & make any Changes within the Extender(like changing the Email address(if you have others) & also to Change the password to what every you want
I hope that Helps
Darryl
11 Replies
- Christian_RNETGEAR Employee Retired
Hello smithassoc1 - Would you mind clarifying what issue occurs when you go to www.mywifiext.net. Have you tried logging into www.mywifiext.net using the default credentials?
Username: admin
Password: password
~Christian
- smithassoc1Aspirant
Hi Christain,
when I log into www.mywifiext.net
It comes up with what you expect & I feed all the information required & next & then it throws back to the start again
I have tried approx 10 times & each time it does exactly the same
If I scan my IP addresses,Ex6100 is listed
- smithassoc1Aspirant
Hi Christain,I just tied to access www.mywifiext.net & this time it comes up with that you are not connected to your Extender's WIFI Network
Thanks
Darryl.Smith.
- Christian_RNETGEAR Employee Retired
Hi smithassoc1 - You can try factory resetting the extender by pressing on the small black button with a pin. After doing so, connect to the "NETGEAR_EXT" wifi network, browse to www.mywifiext.net again using the default credentials I mentioned earlier, and run through the setup instructions.
Please provide an update with the outcome.
~Christian
- smithassoc1Aspirant
Hi Christain
I cannot Log in at all even by Default,which does not exist,YES I have Reset the EX6100 by Inserting a Paper Clip into reset & it Does not Help at all
BUT I can see my Ex6100 when I do a IP Scan