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icelandd's avatar
icelandd
Aspirant
Oct 09, 2016

EX3700 incorrect password

 i just got my range extender and conected it to the router with wps.... i did it twice because the router has 2 and 5 ghz.....

i now see the new wifi...

2GEXT and 5GEXT but when i try to connect it always says: Incorrect password. i am 100% sure i am using the right password....why is it doing this ???

9 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello icelandd

     

    Have you tried using your main routers password? if thats not working you may have to do a factory reset and do the setup again.

     

    DarrenM

    • icelandd's avatar
      icelandd
      Aspirant

      Hi Darren. 

       

      I have only one router. And i have tried the routers password 100 times but it always says inncorrect password. I have done factory reset twice but it dosnt help.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello icelandd

         

        Do you have your password security set as WPA2?

         

        DarrenM