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Forum Discussion
EX7000 + Firmware Version 1.0.1.78 == crash
Echoing what others on the forum have said, I have an EX7000, and after upgrading to firmware Version 1.0.1.78, it appears to work for a few minutes but then seems to crash/reboot. This behavior is consisent and makes the device essentially useless.
I've had to downgrade back to 1.0.0.66 for now. Hoping that netgear folks read this forum and will report the bug back to engineering.
31 Replies
We had to roll-back to 1.0.0.66 too - EX7000 in AP mode.
It is the same for me. After upgrading the extender to 1.0.1.78 new firmware, it works for few minutes and than crashes and reboots. I have downgraded the firmware to the previous version. I hope that Netgear will work to solve the matter.
In addition to what others are saying, firmware version 1.0.1.78 also breaks the functionality of using a WiFi password on the extender that's different than the password on the wireless router it's connecting to. This particular function worked without issue with the previous firmware version 1.0.0.66, but with the updated firmware, it prevents any device from connecting to it. As a result, I also had to revert it back to the previous firmware version to get it working again.
I have found the same issues described here. Just contacted support to see what they say.
After upgrading the firmware to 1.0.1.78 the EX7000 extender keeps dropping the connection to all my devices after about 5 minutes. The extender seems to lock up and is not accessable until I power it off and back on. I will be downgrading the firmware when I get home to the previous version. I tried everything (I am an IT manager) to resolve the problem, but agree there is bugs with the new firmware.
It is the same for me. After upgrading the extender to 1.0.1.78 new firmware, it works for few minutes and than crashes and reboots. I have downgraded the firmware to the previous version and now it works fine.
Sadly I have the same issue, and even worse. I rolled back to 1.0.0.66 but the funtion is still not sable. My mobile devices cannot connect to its extend wifi network. The device also died randomly in minutes. I have also tried the initial verion 1.0.0.30 and some other versions. Almost the same problems.
My EX7000 crashes after a few days. I am using my EX7000 as an access point rather than as an extender.
Hardware Version EX7000
Firmware Version V1.0.1.78_1.0.1401/30/19
I've had mine for almost 3 years. Updated this past weekend and it crashed. I tried a couple of the solutions for updating the newer version of the firmware, except I'm unable to connect to the Extender via wireless OR ehternet cable! So there's no way for me to upload the fix to the extender.
Anyone have any other ideas?
Thanks!
Support just got back to me on my ticket. Asked me to upgade to V1.0.1.78_1.0.140 (latest) and then do a factory reset and re-configure. I did all that, and it seems to be working perfectly! No more crash.
My last comment was premature. The EX7000 does seem to be more stable than the last time I upgraded to 1.0.1.78, but it is still crashing regularly. Not as frequently as before, at least every hour or two.
Rolling back to 1.0.0.66 again...
I have a solution that worked for me. I threw it out. I have a couple of extenders that I paid less than $40 for that work much better and over longer distances.
Hello All,
For users still experiencing dropped connection issues with the latest EX7000 FW, please send me a PM as we have received a trial firmware from engineering that may resolve your issue.
Regards,
Christian
had to revert back to previous version. This new one seems to cause this device to freeze an no longer respond after a few weeks. I have to manually power cycle it to get it back to life. I wasn't even using the MESH feature as that just caused all my wireless devices to lose their connection while roaming around the house.
It appears that the newly-released V1.0.1.80 fixes the problem!
