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Forum Discussion
GBarG
Dec 23, 2021Aspirant
EX8000 unreliable after latest firmware
Since applying the latest firmware my connected my security cameras periodically lose connection. They reconnect after 5 minutes or so. I turned all of them off, after trying everything to fix them. Fortunately my new router seems to obviate my need to use them. So cameras get a weak signal, but work ok in spite of that.
Did you try the factory update?
Or the firmware downgrade?
9 Replies
- nielsvdsLuminary
You should take a look at the link states led colour when the disconnection happens. In the latest firmware update a security vulnerability was fixed: https://kb.netgear.com/000064481/Security-Advisory-for-Stored-Cross-Site-Scripting-on-Some-Router-Extenders-and-WiFi-Systems-PSV-2020-0256
Here you can read more: https://www.netgear.com/about/security/
Downgrading is also possible: https://www.netgear.com/support/product/EX8000.aspx (previous versions) - GBarGAspirantI don't notice the disconnection until after it's over, but I never see a problem with LED indications. I'm not going to try anything more to fix this because I seem to be ok without them. They were solidly working for a long time before the firmware update -- I just wanted to report the problem in case others noticed it also.
- plemansGuru - Experienced User
Anytime I see an issue after a firmware update, I usually recommend a factory reset and reinstall.
Sometimes old settings can cause issues.
If that doesn't help, you can always downgrade the firmware. Always something to be said for stability.
- nielsvdsLuminary
The LED colour is important because that gives information about the signal strength. When the extender have a very poor connection to your router, you will get disconnects. That is why I mentioned it. But if it just happened after a firmware upgrade and you didn't move it, than the chances are high that is related to that upgrade.