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Forum Discussion
JacquiJean
May 03, 2017Follower
Extender Incorrect Password
HI, I have an extender and since changing my internet provider whatever I try to connect my devices won't acceot the new password, saying it's incorrect. I've tried the set up wizrd just connecting to Netgear. I've factory re-set a few times. Nothing works. Any ideas?
3 Replies
- DarrenMSr. NETGEAR Moderator
Hello JacquiJean
Have you tried to change the password on the extender to something different than the main networks password? also is you main router using WPA2 security?
DarrenM
- sjc501Aspirant
Hi I changed router and now my wifi extender wont let me log in says password incoreect .How do I tell it the new wifi password .Tried reset and it didnt work .Tried using the old wifi password didnt work.Any ideas.
- DarrenMSr. NETGEAR Moderator
Hello sjc501
You will want to hold the reset button for 10+ seconds to factory reset the unit then you should be able to set up the unit for the new router.
DarrenM