Looses connection

So has anyone found a resolution to this issue? I filed a case with Netgear support weeks ago however they have not found any resolution yet. At this stage I am not hopeful and am regretting getting this extender when I could have bought a cheaper and possibly more reliable extender. My last extender was a Dlink and while the range was nowhere close to the EX6200 it at least never dropped connections like this.

This is giving me the $#!ts now.... but, I have found a temporary (albeit unsatisfactory) workaround...

These problems (and workaround) are replicated when extending the signal from a Netcom nbwv16 AND a Netgear Nighthawk x6 R8000.

The extender is currently in fastlane mode, connecting to my modem via 5ghz, and to devices in 2.4ghz

There are NO interfering networks in my area on channel 6, tested the same channel with older much weaker routers WiFi without issues.

Extender is set to DHCP and router is assigning a reserved address for the extender and some of he devices which connect to it (static ip makes no difference)

The 5ghz connection to the modem stays solid, but it drops the 2.4ghz connection frequently, BUT not to all devices..... eg, my iPad can access mywifiext.net AND the internet via the extender, but, when it drops, my laptop, TV, ps3 and blueray player cannot access anything via the extender (including mywifiext.net), despite both the devices and extender indicating that those devices are still connected to the network via a 'limited' connection....
After a few minutes, SOMETIMES you can reconnect, but, get quickly booted off again...

Ok, that's the problem, now, heres my working (so far) workaround....
I lowered the connection speed of the "wireless mode" on the 2.4ghz network to 54Mbps, and now, it doesn't drop out anymore...
It works, but, it's unsatisfactory because the whole point of the fastlane and the fast access point is to be able to use the speed.... a cheaper extender can do 54mbps, and, there's the problem!

The EX6200 Nightmare. I have had it for like 2 months now, and it’s not getting any better. On the best of days it has been stable for 3-4 days on a row,. but it is now back in nightmare modus again. It is so stupid, because when it works, the speed is unbeatable. It easy manage the whole width of my which is 75/75 Mb/s. But what good is it when the connection keeps dropping like that,. can‘t even put up 5 minutes of good work even. So I have to resort to my old WN3100RP again. So weir there is no formal statement given by Netgear on this issue. I mean there has to be something to do, anyone?? Seem this thread has died out a bit. But am sure am there’s lots of others too with the same issue. I would like to hear from someone having better experiences and possible managed to work it out, preferably without lowering the connection speed of the "wireless mode".
Please, anyone care to throw some wisdom to it,. would be appreciated,.
Any,. cheers all,.
thor72

I am having the same issues. My primary router is the R7000 (Nighthawk AC1900). I have the Extender EX6200 set up with the 5GHz Fast Lane. The Wifi from the EX6200 seems to work fine. However, the main purpose for the EX6200 is so I can directly plug in all my devices from my entertainment center (TV, TiVo, BlueRay, XBOX, etc). Every few days, the EX6200 drops the wired connections. A reboot seems to fix it, temporarily. Clearly this is a pain in the rear when everytime I want to stream NetFlix (or whatever) that I need to reboot the extender.

I have the latest Firmware available. Anyone found a fix to this yet?

I have been working a similar issue with support for a number of weeks. Every 1-7 days the extended would just stop allowing devices accessing it. That is, devices could see the SSID, but could not successfully make connection. (Not to be confused with a DNS issue that many seem have with this & other Netgear hardware - that's a different problem altogether and resolved thru use of fixed DNS setting of 8.8.8.8)
The last set of changes made included:
1) reload of latest firmware (although I already appeared to have it, they suggested it may have been "corrupt" and I should "re-flash")
2) full hardware reset with resultant default config
3) set ch to 6 (I was using 11 so think this may have just been an idea they had)
To date, things are looking good. I've been on the air for well over a week, however I did experience a blackout a few days ago so I still haven't reached that magic 7 continuous days as yet.

I have a similar issue where the EX6200 drops/disallows access every few days. In my case it appears to be around every 10 days or so. I worked with Netgear support over a couple of months to try and solve the issue. They tried a number of potential solutions but were ultimately unsuccessful at resolving the issue. Among the actions they took were changing settings, several different beta firmwares and they even swapped out my EX6200 for a new one. All to no avail. The issue still continues to this day.

My personal opinion is that the EX6200 is running into a resource issue, probably a memory leak which causes one or more software functions to hang when they run out of memory. I tried to convince Netgear to give me a debug firmware which would periodically log various software parameters (e.g. available memory, cpu speed, device connect/disconnect, etc). My thought was that by examining the logs they could get a better idea of the cause of the issue. However they did not seem able or interested in doing this.

Hopefully someone at Netgear gets a bright idea and releases a firmware that fixes the issue in the future. Meanwhile I am looking for a new extender.

Did they have you go through the whole re-flash, factory reset & reboot process?
I'm curious given it seems I "was" having the same problems and have now passed the 10 day mark, whereas previously I'd be really lucky to last a week.

Between when you'd purchased, and when you began having problems, had you upgraded the bios at all?

Yes , they had me go through the reflash, factory reset and reboot procedure. When I bought it I upgraded to the latest firmware at the time. Given that you are not having problems anymore can you provide your configuration details so I can see if I can duplicate your success?
1. Firmware version
2. Fastlane or regular extender mode
3. If Fastlane then which radio provides the backhaul?
4. What bandwidth is each radio set to?

For reference, here are my details:
1. 1.0.0.52
2. Fastlane
3. I use the 5Ghz as backhaul to the router, 2.4Ghz to the wireless clients
4. 2.4Ghz radio bandwidth is set to 300M, 5Ghz to 600M

Cheers
DM

DigitalMaestro wrote:
Given that you are not having problems anymore can you provide your configuration details so I can see if I can duplicate your success? For reference, here are my details: 1. 1.0.0.52 2. Fastlane 3. I use the 5Ghz as backhaul to the router, 2.4Ghz to the wireless clients 4. 2.4Ghz radio bandwidth is set to 300M, 5Ghz to 600M Cheers DM

I have actually made only minor changes since the whole reflash/reset/reboot process, so my current config is very close to a factory default. I have been tempted to go and and tweak things but to be honest I'm just happy the thing is finally working and didn't want to tempt fate!

For the record:
1. 1.0.0.52
2. No fastlane
3. 5GHz disabled. I want to give it a try but I'm too chicken = see above!
4. 2.4GHz bandwidth as per default - what ever that is.

Only real changes I've made post factory reset:
- password
- setup for static IP & DNS
- DNS set for ISP & Google (due to separate Netgear DNS issue)

I'd also note that both Android devices I use are set with static IP.
Maybe it's an Android thing but I've had much more consistent & faster connects that way. All other devices, including the "i" ones, use dynamic IP without a problem.

EtheB,

Thanks for the reply. After my last post I changed my configuration to see if I could improve things. I turned off Fastlane completely and decided to use only the 2.4Ghz radio. The 5Ghz radio is enabled but I have no devices connecting to it. Everything else is factory default except for the admin password which I changed of course. At this point I am 16 days and counting which is leaps and bounds beyond what I was getting before. I am cautiously optimistic that this configuration is permanently stable.

Based on both of our configs it seems that the problem with the EX6200 implementation lies either in the implementation of the 5Ghz radio or the Fastlane technology. There is a software or firmware bug or conceivably a hardware issue in one or both of those two places.

Whilst stable, my current config is by no means satisfactory. The whole point of shelling out extra cash for the EX6200 in my situation was to utilize the Fastlane technology. My current config could be handled by an extender less than half the cost. So my current overall rating for the EX6200 is poor. My advice until this situation is fixed; don't waste your money, look elsewhere.