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My EX8000 just has solid 2.4 light and won't reset. seems dead.
My Nighthawk X6S AC3000 EX8000 all of a sudden went dead and just shows the 2.4Ghz light. Rebooting it does nothing - same light only lit. Holding in reset button flashes the power light red but doesn't actually reset anything. Any ideas?
Thanks,
John
18 Replies
Push and hold the reset for up to 30 seconds.
then give it a couple minutes to fully boot.
Can you hardwire in and access using a wired connection? (disable the wifi on the device you connect to it)
You can also try access it using the default 192.168.1.250 address when hardwired in
I like lots of people tried the factory reset, just to get the 2.4Ghz white light after it has reset.
I then tried the ethernet connection 192.168.1.250 as suggested.
This failed on the 1st laptop I tried - might be something with the laptop
Then tried with a work laptop and it connected over the ethernet straight away.
I then got the full setup screens, which I couldn't get over the wifi connection and now it's working fine. I might be back in a week if not :)
So go for the ethernet connection to do the setup if you can.
But to be honest for a wifi extender product I'd expect it's wifi configuration to be fantastic, it is not. I don't know if it's because it's just difficult to do or Netgear aren't very good at it.
Good luck.
- Well, mines been working since my last post. 2 months or so. Every time this happens the only hope I have is performing the firmware install via TFTP client over Ethernet. The link to the article is below.
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
For the amount of money this costs they really need to fix this problem. A class action lawsuits really should be created over this piece of garbage.
I hope Ethernet connection and access point setup works better, because as soon as I get Google fiber and move my router I'm going to try that instead.
- Plugging directly into the device and setting up works.
I'm having this same issue.
First it was disconnecting wifi every few days.
Now, I held the reset button for one whole minute and after all the lights light up, only the 2.4ghz light stays lit and nothing works
Same issue here. Looking for solutions.
I have the same problem, did you find a solution for it?
I hate to say it, but I don't remember exactly what resolved the issue. I got so frustrated with the situation that I just googled what is the BEST cable modem, what is the BEST wifi router, and then I bought those for like $400 each. Then I did complete resets with the little reset button on all of my EX8000s and reprogrammed them all one by one. Everything is working well now. I don't know which of these things fixed it, but I suspect that the fact that I had a 4 or 5 year old cable modem and a 3 or 4 year old router were the problem. Now i have the best of the best and life is good. I'm now running 5 of these EX8000s blasting into the atmosphere and I have wifi everywhere.
- Just had same issue. Hardwired it to my laptop and set it up as a new device again and came back to life. Pretty simple. Thought I would have had to bin it. It happened after after power went. All good now
- Well a week ago my ex8000 bricked again. Pushed firmware with tftp64 again. Many conflicts with DHCP not obeying reservation table. IP address conflicts. Virtual MAC addresses that didn't make any sense. Decided it was time to end the frustration.
The Nighthawk R9000 and EX8000 were my stepping stone while mesh systems got better. I bit the bullet and smashed the EX8000 to pieces.
Bought an Eero pro 6 system and couldn't be happier. It may not have all the powerful networking abilities of a normal router, but my network transitioned simply. A $30 switch gave me more ports. My wifi is stronger faster and more reliable than ever. My wireless cameras have not dropped once. The simplicity of the Eero app and DHCP reservations blew me away. Everything is amazing and stress free.Hope the eero stays working well for you!
I've actually been looking at their 6e model as its pretty decent priced for a triband mesh system
