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Forum Discussion
PA51
Apr 29, 2017Tutor
Range extender won't pick up new router
I recently installed an Arris SurfBoard combo cable modem and Wi-Fi router. It has two networks, and my Netgear Range Extender does not recognize the faster or the slower one. How can I correct this? This is in a 2200 square foot home. The entry point for Comcast internet is a south-facing room in the center of the house. The extender is currently placed in the middle of the house. Thanks.
To factory reset just hold the reset button for 10+ seconds.
DarrenM
5 Replies
- DarrenMSr. NETGEAR Moderator
Hello PA51
Did you factory reset the extender and try setup again? Is the new router using WPA2 security?
DarrenM