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Forum Discussion
Unable to setup router after factory reset
Attempted to reset my Netgear WiFi router extender. Inserted a paper clip in back and waited for power LED to blink.
Tried to connect the extender to my router using two options:
(1) Using WPS button on both the extender as well as the router. Please note that I have confirmed that my router is using WPA-2 security and not WEP. After using the WPS button, the LED blinks on both the extender as well as the router and eventually resulted with the router LED turning red and the extender LED going away.
(2) Using the web browser(http://mywifiext.net), followed steps prompted by Netgear Genie. Attempted to connect to home router following steps however, unable to provide the correct passphrase. Decided to skip this step and continue with connection. Connection was completed successfully, according to Netgear Genie and then attempted to connect wireless devices to the extender, however all of these attempts have been unsuccessful.
Need help in either identifying how I can identify the required passphrase or how I can set up my extender as a brand new extender to my existing home router.
Thank you.
Sharon H.
9 Replies
You need to connect to the router's wifi. If WPS is failing and you don't know the passphrase, then the next step is to log into the router's web ui and look at it there.
Thank you for your feedback and suggestion. Please note that I did log into my router's web UI and used the password from it to log in and try to connect my extender to the router, however, unsuccessful.
hanlsha1 wrote:
Please note that I did log into my router's web UI and used the password from it to log in and try to connect my extender to the router, however, unsuccessful.
Understood. You can try another extender reset, and try the web router setup again - sticking with the router connection until you get past that step.
What security mode is your main router using? WPA2?
