website for range extender login broken

Question

The website i use to login to the router seems to be corrupted. Everytime i login to the website i cannot access any of the features. If i right click and say open in a new page or window, half of the screen is cutoff and i cannot access or change parameters. I have tried this on 3 different browsers, 2 different computerss. I have rolled back the firmware to 3 different versions and still no change. Has anyone else out there experienced this? is it time for a new range extender?

DarrenM · Answer

Hello Shanman

You may want to do a factory reset on the extender.

&nbsp;

DarrenM

shanman · Answer

Hi darren&nbsp;I did do a factory reset and now the range extender will not allow &nbsp;me to add my networks back onto the range extender. the login website is completly screwed up and does not allow the changing or adding of any parameters at all.

DarrenM · Answer

Hello Shanman

&nbsp;

Something sounds corrupt in the firmware if the extender is still under warranty I suggest contacting support.

&nbsp;

https://www.netgear.com/support/contact.aspx

&nbsp;

DarrenM

shanman · Answer

Hi DarrenM&nbsp;its 4 years old so its out of warranty. Is there any other way to replace the firmware on the unit with something else?

DarrenM · Answer

Hello Shaman

&nbsp;

You could try to load the firmware via TFTP&nbsp;

&nbsp;

http://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP?cid=wmt_netgear_organic

&nbsp;

DarrenM

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website for range extender login broken

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