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Forum Discussion
wn3000RPv3 keeps disconnecting and taking rest of internet with it?
"The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet."
This is the message I keep getting and my internet keeps cutting out.
I have Windows 10 and my Wifi keeps cutting out on my PC and my PS4 (which are practically side by side).
I am using a Netgear WN3000RP WiFi Range Extender and I have made sure that I have updated/upgraded it to the latest firmware. I have repeatedly ran virus scans in case malware was compromising my signal, intefering with the Wifi etc.
So I have to restart my Wifi Extender and the internet comes back, for a short period of time.
The wireless signal stands at about 91% from the router. The Wifi Extender is right beside my PC and PS4, and only goes throgh one floor and no walls.
When I disabled the Wifi Extender, and left my PS4 to be connected to the router directly throughout the night, there was no interruption or dropping of signal at all. This was evidenced by virtue of the fact that I was downloading games and they have downloaded successfully with no interruption of service/signal for over ten hours.
Rest assured, I definitely have not had a quality of service THAT good with the Wifi Extender.
There is also something a tad peculiar with the Wifi Extender, I have enclosed a picture of the Wifi genie to demonstrate.
"My" router and the wifi extender are both on the same channel, there is nothing else on the channel according to Wifi Analytics.
Ok! So when I turned the Wifi Extender on it cut out again. Lost internet to my PC, and shortly after my PS4 was affected also. The ONLY way I can recover internet on my PC is resetting the Wifi Extender.
If I leave the Wifi Extender on, I cannot connect to the router at all, on my PS4. As soon as the Extender is turned off? Boom, perfect connection and signal when connected to the router.
My router is Technicolor, MediaAccess TG589vac with software version 17.2 I have no idea how old it is sorry. Hardware version VANT-E
24 Replies
apronedsamurai wrote:
There is also something a tad peculiar with the Wifi Extender, I have enclosed a picture of the Wifi genie to demonstrate.The screenshot says that the extender is connected to the router, and that no clients are connected to the extender.
That isn't peculiar (unless it's incorrect status).
apronedsamurai wrote:
The wireless signal stands at about 91% from the router.
That's a high signal strength - suggesting that you don't need an extender in that location. What are you hoping to gain by using one?
apronedsamurai wrote:
If I leave the Wifi Extender on, I cannot connect to the router at all, on my PS4. As soon as the Extender is turned off? Boom, perfect connection and signal when connected to the router.Extenders can't block your your ability to connect to the router's wifi.
When there are multiple wireless networks available, the PC (or PS4) choose what network they want to connect to. In mesh networks the network can provide hints suggesting that the device switch to a different access point or a different band. But even there, the client doesn't have to follow those hints.
Your issue might be caused by your PC/PS4 deciding they want to switch between the router and the extender. You can try telling the PC to "forget" the extender network, and see if that helps it maintain a stable connection to the the router.
The reason I am using the Wifi Extender was so that I could plug an Ethernet cable into my PC computer and that is why I have used the wifi extender.
My PC does not have wifi capability on its own, like a Wireless USB adapter and is only drawing its Internet connection FROM the Wifi Extender.
apronedsamurai wrote:
The reason I am using the Wifi Extender was so that I could plug an Ethernet cable into my PC computer
Thx, that helps.
That suggests that you don't want the PS4 to use the extender wifi network at all. Is it set up to only connect to the router wifi?
