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Forum Discussion

amritahuja's avatar
Jun 21, 2016
Solved

Cannot go to router login page on WiFi

I am using netgear WiFi router. WiFi is working fine, internet is working fine but I cannot go to the login page without connecting the Ethernet cable. I have to connect it with cable to change the password and other things.

  • No hit and trials.. I unchecked the WiFi isolation box and the problem got resolved. I found it myself.

11 Replies

  • What do you mean by sayung 'without connecting Ethernetr cable'  Are you using Genie?  Manually tried using router ip address

    with browser?

    • VE6CGX's avatar
      VE6CGX
      Master

      Generally router GUI page accessing via wireless is not a good practice. Same with trying to update firmware using wireless.

      Security and signal loss, etc. issues.  So you are connected via wireless and when you enter the ip address on you browser

      what happens no error message?

  • But connecting the router is a tough job, I mean I misplaced my Ethernet cable recently n had to search my place to change the password. While connected through WiFi if I enter the router IP I get the same message that we get when we type any url without the internet. ' the page cannot be loaded'. Is there any setting in the router that we have to enable to access the router login page while connected through WiFi ?
    Thanks in advance for the help

    • VE6CGX's avatar
      VE6CGX
      Master

      Occassional use for wireless is OK I guess. Tried different browser? Just to be sure clear the browser cache. Also see if you can ping the router. Also you try this command with 3 different switches 'ipconfig /release'        'ipconfig /renew'         'ipconfig /all'  and try again.

  • No it does not ping either but the WiFi works fine. I thing there is some security setting in this that doesn't allow to go to router page while on WiFi

    • VE6CGX's avatar
      VE6CGX
      Master

      Then try this. command 'ping localhost'  This is loopback test of your NIC port. Also try different LAN port on the router also.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired

      Do you have a Guest network enabled? Are you connected to the main wireless network? What's the exact model number your router?

  • No hit and trials.. I unchecked the WiFi isolation box and the problem got resolved. I found it myself.