NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WNR614 poor speed
Hello Team,
I am facing slow speed on my wifi router netgear WNR614 model as it is working fine if we connect directly from router to the laptop. Could you please check the reason for the slow speed of the router ?
- It works sometime and intermittently speed goes off. We can accept this as a temporary solution and I can walk down to any nearest service center for the hardware checks.
31 Replies
Welcome to the community, visakhv
Just to verify, you're having slow wireless or wired speed?
What's the speed when you connect your laptop to the router?What's the speed you're expecting?
Is this working previously?
If you're having problems with the wireless speed, do you have the latest wireless driver installed on your laptop?
What's the model of the wireless adapter?
Did you try changing channel on the router?
Make sure that you avoid other wireless devices that may interfere with the signal such cordless phones, microwave ovens, baby monitors, etc.
- Just to verify, you're having slow wireless or wired speed?
I am having slow wireless speed as I am getting good speed by connecting network cable directly to the laptop. Direct connection speed is 60mbps and wireless speeed is not even 10mbps.
What's the speed when you connect your laptop to the router?
10mbps
What's the speed you're expecting?
I am expecting minimum 25mbps in router .
Is this working previously?
I was working till last week.
If you're having problems with the wireless speed, do you have the latest wireless driver installed on your laptop?
Latest driver is installed in laptop. We tried in mobile devices also, getting less speed there also.
What's the model of the wireless adapter?
Netgear WNR614-100INS
Did you try changing channel on the router?
Channel configuration is default.
Make sure that you avoid other wireless devices that may interfere with the signal such cordless phones, microwave ovens, baby monitors, etc.
Apart from mobile devices there are no wireless devices.Try to reboot your device.
If it does not work factiry reset.
If you do still have an issue call me back!
- I tried rebooting the device and it does not work. Also I tried factory reset and status is same. Please let me know if I can walk to any service centre and check it
Did you check on the wireless settings?
Did you checked the mode?
Keep me posted!
Regards
- I have checked the wireless settings and all seems correct.
Which mode you are talking about ?make a picture like this to help me understand what is going on plz.
- Can you just tell me where we can get support ?
I am in India Bangalore location.Does your device is still under warranty?
The support center is only on internet and so you have to submit a case.
I love the food in your country!
- Thanks for the comment Alex. You can come down and enjoy the food.
The product is 8months old and I don't think about the warranty. You can try ot login to the router's interface page by tying www.routerlogin.net
If asked for username: admin
password: password
Change the wireless channel to 09, 06, 11. Check for hte connection.
Try to update he firmware version.
Change the settings by connecting the computer wired to router.
Also in wireless device's probably you would get half the speed which you get from wired.
Retired_Member you started at the begining that I should have done on the first place to visakhv!!!!!
Regards!!!!
- @hiteshah the firmware is latest version only.
- @hiteshah what the channel in wireless settings do ?
I mean if we change to channel 11, what it does really ?I'll explain the procedure again
login to the router's interface type www.routerlogin.net
If asked for username: admin
password: password
wireless settings menu
wirerless network 2.4Ghz section
Channel on auto
mode on the max
wirerless network 5Ghz section
Channel on auto
mode on the max
keep me in the loop if it does not solve the issue!!!
I did a mistake on this psection of procedure
wirerless network 5Ghz section
Channel on auto
mode on the first one.
- I did change to channel 11 and network 2.4 GHz section.
