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VondalSavage's avatar
VondalSavage
Aspirant
Jun 10, 2021

AC2300 - Speeds Throttled - Lemon Product?

ISP: AT&T Fiber (1GB/1GB)

Make | Model: Nokia | BGW320-505

Down: 974 Mbps

Up: 944 Mbps

 

Just had AT&T out today.

Updated equipment to Nokia listed above.

Speeds returned to better than 80% of expected.

Not an AT&T issue any longer.

 

Cat5E cable from Nokia to AC2300.

Cat53 from AC2300 to PC.

Firmware Version: V1.3.1.64_10.1.36

Armor has been part of AC2300 since initial set up, but has never been activated or subscribed to. (Heard this service was a trap.)

QoS is not engaged.

 

Ran openspeedtest.com HARDWIRED

Down: 213.37 Mbps

Up: 173.13 Mbps

 

Do I have any recourse to get the full functionality of the equipment I purchased?

Feels like I was lied to about what this equipment can handle.

3 Replies

  • > Feels like I was lied to about what this equipment can handle.

     

       Might depend on how you configure it.

     

    > Make | Model: Nokia | BGW320-505

     

       That includes a router, doesn't it?  Cascading multiple routers can
    cause multiple problems.  If the router in the BGW320-505 is (still)
    active, then you might want to configure the R7000P as a wireless access
    point, rather than as a full-function router.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for
    "Use the Router as a WiFi Access Point".

     

       Or, if it's possible, disable the router in the BGW320-505, and
    connect all your devices to the R7000P.

     

       Either way, one router, not more.

    • VondalSavage's avatar
      VondalSavage
      Aspirant

      antinode wrote:

         That includes a router, doesn't it?  Cascading multiple routers can
      cause multiple problems.  If the router in the BGW320-505 is (still)
      active, then you might want to configure the R7000P as a wireless access
      point, rather than as a full-function router.

      ..

         Or, if it's possible, disable the router in the BGW320-505, and
      connect all your devices to the R7000P.

       

         Either way, one router, not more.


      Probably should have mentioned that I have disabled the router in the BGW320-505 and that everything runs through the Netgear. Can not begin to count the number of users I've had to either configure or walkthrough configuration in order to fix the cascading router issues. Especially with fixed wireless services - big oof.

       

      AT&T wouldn't allow me to configure their gateway to bridge mode, so I'm running it as bare bones as possible and letting the Netgear do the heavy lifting. Or at least that was my hope/plan.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        VondalSavage wrote:

        Probably should have mentioned that I have disabled the router in the BGW320-505 and that everything runs through the Netgear.

         


        What does "disabled" mean. People turning up here saying that they have turned off the wifi. But that does not disable the router bit.

         


        VondalSavage wrote:

        AT&T wouldn't allow me to configure their gateway to bridge mode, so I'm running it as bare bones as possible and letting the Netgear do the heavy lifting. Or at least that was my hope/plan.


        If it isn't in bridge mode, then it is likely to be still working as a router. Without knowing what you mean by "as bare bones as possible", who knows?

         

        You are not alone in seeking help in using your modem/router

         

        bgw320-505 bridge mode - Google Search

         

        If you cannot find an explanation as to how to do this, then the wireless access point route  is probably the easiest option. But that kills a lot of features.

         

        Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support