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Forum Discussion
I can't get past the "Updating DST Adapter Information ..." spinning wheel
Have you found a solution?
The same thing is happening to me after a factory reset...
I can't get past the "Updating DST Adapter Information ..." spinning wheel.
It was working well before the reset.
Thanks!
5 Replies
Try plugging it into the same power strip as the router and try to update it again to make sure its not a issue in the power lines.
Unit was supported by Best Buy back then and is no long supported...EoL so hopefully you can get it working.
- Don't use the genie. Log in through the browser for setup. Factory reset the router and set it up through the browser.
- Manually update it. Its an old device. I'd get the firmware from here: https://www.netgear.com/support/product/r7300dst/ and update it yourself.
- photos of where its failing help.
You will want to check out page 25 onward: https://www.downloads.netgear.com/files/GDC/R7300DST/R7300DST_UM_06Oct2015.pdf
I've just read. It doesn't seem to help.
The router can't connect to the update server (updates1.netgear.com) and Genie gets the "connection broken icon" below. If I reload, I go either to the "Updating DST Adapter Information ..." spinning wheel or a broken link page.
My firewall is off.
I am also trying with a wired connection but it doesn't seem to work.
fabitorychter I'd make your own post. this one is over a year old. Its recommended to have your own post with all your details for the best help
