NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tishbite
Nov 04, 2016Aspirant
Netgear Nighthawk X6 (R8000)'s power goes off incessantly
My Netgear Nighthawk X6 (R8000)'s power goes off incessantly. We discovered that in the middle of demanding work, the network goes out, only to look at the signal lights of the Nighthawk, it is discovered that the indicator lights are either totally out or the power light shows amber.
I initially thought it were a power issue, but it was plugged also to a UPS just as the other router in the office. I waited again to have the Nighthawk to come up, and when it does after a couple of minutes, we (devices - one at a time) try to reconnect to the Nighthawk x6 (monitioring the now beaming lights).
The connection takes longer time, suddenly the once beaming light goes out totally leaving the power light to amber.
Heck, this is not comfortable. Could someone tell me know if you experience this also and how could it be solved.
- Retired_MemberNov 05, 2016
10.0.0.1 is a problem in my opinion. It's caused when the r8000 is connected to another router AKA "Double Nat"
15 Replies
- michaelkenwardGuru - Experienced User
Have you tried it independently of the UPS?
Maybe it is playing up.
- tishbiteAspirant
michaelkenward wrote:Have you tried it independently of the UPS?
Maybe it is playing up.
No, I have not really tried powering the Nighthawk independent of UPS especially to aviod power cut off, and by extension - network distruption. I'll give it a trial now. I will let you know how it goes. If it works without UPS, then that would be another problem to resume investigations; until then.
Thank you Michael.
- michaelkenwardGuru - Experienced User
Just trying to eliminate variables. As the issue seems to be power rather than anything easily pinned on the router, that is where I would look first.
Another possibility is that the transformer is playing up.
If the other router has the same transformer, then swapping them around would also be worth trying.