NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Priost's avatar
Priost
Aspirant
Jul 25, 2017
Solved

Netgear RX7500 2,4 Ghz network not working anymore

Hello together,

 

some days ago, I saw on my router, that there is a update.

After I installed the newest version, which is V1.0.0.108, I first found out, that the connection speed for all clients was just terrible. The router was not able to provide more then 20MBit/s out of a 200MBit/s connection. After a fresh reinstallation by reset the router, the speed was just fine. I've tried to restore my backup, I did just before the reset but than, the router was back to 20MBit/s.

So, I had to configure everything from scratch (including reserev IPs for more than 20 devices, port forwarding for NAS, printer etc.)

Finally it worked with the full 200MBit/s but a day later I've recognized, that I#m not able to find the 2,4Ghz WLAN anymore. So, I reconfigured it and it was visible for approximately 20 minutes. After that, the 2,4 connection was gone again. At all the time, my 5Ghz connection was working normal.

Some hours ago, I tried to reconfigure the 2,4Ghz network to work again but with no success. 10 minutes it worked, after that, it disappered. 

May you please help me fix this issue?

 

Thank yoiu

Michael

  • Finally found it out.

    It seems that the router was missinterpreting the WLAN WPA key, I entered. Maybe a unvisible character or somthing.

     

    What I now did:

    - Stopped broadcasting of SSID (For security reasons caused by next step ;-))

    - Took awway all encryption methods and applied this settings

    - After apx. 5 minutes, I changed everything back to the config I wanted

     

    Now it is working fine

4 Replies

  • Hi Priost,

     

    Try changing the channels of your wireless network.

    • JamesGL's avatar
      JamesGL
      Master

      Hi Priost,

       

      Try to reload the firmware and reset.

      • Priost's avatar
        Priost
        Aspirant

        Finally found it out.

        It seems that the router was missinterpreting the WLAN WPA key, I entered. Maybe a unvisible character or somthing.

         

        What I now did:

        - Stopped broadcasting of SSID (For security reasons caused by next step ;-))

        - Took awway all encryption methods and applied this settings

        - After apx. 5 minutes, I changed everything back to the config I wanted

         

        Now it is working fine

    • Priost's avatar
      Priost
      Aspirant

      Hi,

       

      this I tried 5 times minimum.

      To give it a new try, I did it just a minute ago. The WLAN was reachable for not even a minute. After then my sniffer was not able to find it anymore and it disappeared on al clients.