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Forum Discussion

Roadturn's avatar
Feb 13, 2016
Solved

Nighthawk R7000 and Centurylink Actiontec C1000A

This router worked great with my cable modem service. After switching to Centurylink DSL, though, it's not performing well at all.

 

Running straight from the Actiontec C1000A output to the internet input on the R7000, then out from the router via cable to my notebook, I get about one-fourth the bandwidth available when running straight from the Actiontec to the notebook. My aim is to provide better wireless for the house. Wireless performance, of course, is the same as the cabled experience... worse than not using the Netgear at all.

26 Replies

  • It could be a double NAT/Firewall issue due to active firewall in both devices or wrong user MTU setting in the R7000, should be 1492 max for DSL, you can try the following:

    1. Bridge mode: the modem only acts as a modem and all routing and PPPOE dailing are done by the R7000, I have CenturyLink and this is what I do, works well.

    2. DMZ: Setup a DMZ, to put your R7000 outside your modems own firewall in your CenturLink modem for the R7000, be sure to set the MTU to 1492 in the R7000 as well.

    3. AP Mode for router, where all router does is provide wireless and modem does all routing/NAT functions, however I would avoid this as the R7000 is far more powerful than the C1000A which overheats easily under load.

    • Roadturn's avatar
      Roadturn
      Tutor

      Avtella, I know enough to sort of understand what you're saying. Let me see if I the Actiontec will set to bridge mode first. I don't think it will, but I'll try.

  • In the R7000 Internet settings do as follows:
    Change does Internet require login to yes.
    Change Internet Service Provider to PPPoE
    Enter CenturyLink provided login/password
    Leave Service Name empty
    Set Connection Mode to always on
    • Roadturn's avatar
      Roadturn
      Tutor

      Internet Connection Status shows Not Connected (and won't connect)

      • avtella's avatar
        avtella
        Prodigy

        PM me screenshots of your C1000A WAN/DSL transport settings and R7000 Internet/WAN settings as well.

         

        Be sure to blackout any usernames/passwords/MACs/SSIDs.

         

        Also I assume you entered the full user id as in inclding the @centurylink.com or qwest.net etc

  • Correct, so we can se how the default connection is, before proceeding.
  • The WAN settings page and the one page that shows DSL Transport mode, VLAN etc.
    • Roadturn's avatar
      Roadturn
      Tutor

      Well... I bridged it again and went through the process... now it's working. Got me.

      One more thing. Netgear is broadcasting both a 2.4G and 5G signal... do I need to run both? Does it affect performance? If one, which to choose and how to get rid of the other?

      • Roadturn's avatar
        Roadturn
        Tutor

        I saw that I can set it up for auto-detect on which band to use.

         

        Looks like I'm in business.

         

        Your help is very much appreciated.