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Anand417's avatar
Anand417
Aspirant
May 21, 2016
Solved

Nighthawk R7000 with CM500 Modem on ComCast - internet light always off

Hello,   Problem: Router R7000 with firmware 1.0.4.30 is connected to Netgear modem CM500 which is connected to ComCast Cable internet.  Everything worked fine until yesterday - nothing changed i...
  • sktn77a's avatar
    sktn77a
    May 22, 2016

    Sounds like the WAN circuitry in the R7000 is fried.  Call netgear back and go through their troubleshooting and get it replaced under warranty.