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Forum Discussion
Anand417
May 21, 2016Aspirant
Nighthawk R7000 with CM500 Modem on ComCast - internet light always off
Hello, Problem: Router R7000 with firmware 1.0.4.30 is connected to Netgear modem CM500 which is connected to ComCast Cable internet. Everything worked fine until yesterday - nothing changed i...
- May 22, 2016
Sounds like the WAN circuitry in the R7000 is fried. Call netgear back and go through their troubleshooting and get it replaced under warranty.
Anand417
May 23, 2016Aspirant
All,
Thank you for the feedback - i called NetGear again today and arranged for a RMA to return the defective unit.
Hopefully I get the replacement unit soon.
Cheers,
Anand