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Forum Discussion

anyrules's avatar
anyrules
Aspirant
Sep 21, 2015
Solved

Nighthawk X4 R7500 WPS

Hello,

I bought a Mitsubishi air conditioners with wifi adapter. I would like to connect the mentioned device to my home network via WPS.
The connection has been created successfully, but the device not able to connect to the  Mitsubishi server. (I can not found the device in the "attached devices" What I found in the log : [WLAN access rejected: incorrect security] from MAC address 00:1d:c9:92:c6:00 . If I swiching off the wireless WPA2-PSK [AES] authentication then working correctly. I'm not using Mac filtering. Which settings should I check? Please advice
Regards,
  Istvan

Security
  • anyrules's avatar
    anyrules
    Oct 05, 2015

    Hello James,

    Yes like to Mitsu devices with other router..  
    Regards, 
       Istvan

19 Replies

  • netwrks's avatar
    netwrks
    Master
    Sep 21, 2015

    Use WPA2-PSK [AES]. Ensure the password is correct. Looks like that is what the message is referring to. Hopefully, you have created your own password / wifi passphrase and are not using the router defaults..

    • anyrules's avatar
      anyrules
      Aspirant
      Sep 23, 2015

      Hello, I'm using the WPA2-PSK [AES] with different password from the router default. As I know the password of the wifi should shared with the device adapter during the pairing

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Sep 25, 2015

        Hi anyrules,

         

        Welcome to Community!

         

        Does it work when using a different security option? The Airconditioner might not be compatible with WPA2-PSK[AES].

         

        Regards,

         

        JamesGL

        Community Team

  • nick1802's avatar
    nick1802
    Tutor
    Jan 09, 2017
    Hey james, don't no if anyone is still following this or not but I'm having a similar problem. What anyrules listed of tested routers is from the aircons website.
    I am able to get mine to connect to the d7000 but then for some reason the device gives error lights saying it failed to get to the internet. Any help?