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Solved
No internet connection r7000
I am currently recieving no internet connection through any devices through wifi. I have good connection when hard wired to Modem but when hooked back up to router I get nothing. I have reset the router multiple times. Tried different cables and everything. Not sure if the firmware needs to be updated but I cannot connect to the internet through the router to update the firmware. I tried the app and it cannot connect to the router as well. Unit is only a year and 2 months old. amazed that it can only last that long. any help would be greatly appreciated.
Its just checking to ensure the router is on the same ip address.
did you try a different pc/laptop to access the router?
18 Replies
What modem do you have?
What caused it to happen? Firmware update? power surge? What happend?
What are all the led's on the front of the r7000 doing?
I have a spectrum modem. Reset that as well. internet coming out is fine as I am replying to this hard wired to my modem.
I am not aware of anything that happened. If there was a power surge it must have been extremly short as there was nothing else effected (no light flashing on microwave or anything else). I have not had a firmware update.
The lights all look correct except for the internet light seems to be flashing. very subtle flashing compared to the other lights.
You reset the router?
Pushed and held reset for 7-15 seconds while its powered on?
After a full reset, are you able to access the router through a hardwired connection (not using the app)