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R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I have the R7000 with a Seagate STBV4000100 4TB USB 3.0 drive connected. I can connect to it just fine, drive shares work etc. From a WIN 7 64bit OS system using windows explorer I can create folders, files etc.
Problem is, on occasion when I try to delete some files or folders I get the following message;
"You need permission to perform this action
You require permission from Unix User\nobody to make changes to this folder"
It would seem I'm not able to change the permissions from windows explorer either.
Would anyone know how I can change the permissions so I can delete from windows explorer?
One thing of note. When I copied the folders/files to the NAS drive from the windows system, some of the files were marked as read only. Not sure if this is part of the issue, but either way. How can I set the permissions to something so I can delete them from windows?
NOTE: If I disconnect the drive from the router and connect it directly to the PC... it works fine. As router and PC are not on same floor, this is not practical and defeats the purpose. Suggestions welcome!
After a few reformats of the drive, it worked for me. The files on the eSata drive are exactly like the "standard" Windows Explorer. I can save, load, delete, change properties etc... Since it worked, I had to power down the router once, and after a restart, nothing had changed. Everything still working. (except the bad 5G wifi, and the "freaky" interface, but that was like before)...
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- Well, I have this same problem on the N750 (DGND4000). That is, I am unable to delete files that were on my READYSHARE USB portable hard drive when I plugged it into the router.. I am WIN8.1 and thought it was a network permissions issue. The error message says "You require permission from READYSHARE\root to make changes to this file." OK, fair enough. So in File Explorer you can right click the highlighted file and select the Security tab. You will see that the file has only Read & execute & Read permissions allowed. So you can put a check mark in "Full control". There are 2 ways to do this. Push the Edit button or Advanced button. Bottom line is this: You can set Full control (which does enable file deletion.) HOWEVER, as soon as you press the Apply button, the Full controls are immediately erased and you revert to the original states. Note: I have administer privileges. Still doesn't work.
Netgear support hasn't a clue. The support person just wanted to upgrade my firmware (which was unsuccessful anyway.) - The only progress I have made on this problem is as follows.
By the "problem" I mean that when I plugged my portable hard disk drive into the NAS port on the N750 (DGND4000) router, I found I could not delete the files that were already on the router.
I am running WIN8.1.
Usint File Explorer, click on the file you want to delete to select it. Right click it. But do not select Delete. Instead select Properties, then choose the Security tab. If for the items in Group or user names you do not see Full control Allowed, you will not be able to delete the file. Worse yet, you will not be able to set it here for some reason (even as a WIN Administrator).
However, some of my files WERE Allowed Full control. For those fileS I WAS ABLE TO DELETE THEM.
Maybe you will have the same experience. - Odd solution to this problem that worked for me...I have removed the deleted files folder while the drive is plugged in to my local PC. Once I removed the deleted folders, I was able to delete the troublesome files/folders.
- This worked for me:
In the router interface go to advanced - USB storage - advanced settings. Click on the edit button under the unit you want to fix. A pop-up (or new tab) will come up. After that set the read and write permissions as allow for all, even if they were like that before and save.
I hope it helps - Inolvidable,
That is interesting - Unfortunately it worked only for a while :(.. So after rebooting the router and my PC I went to the folder containing all media files in my readyshare unit and unchecked the "only read" box in properties. After 24 hours everything seems fine, but I realize it is just a matter of time... My refund period is coming to an end and sadly I am having second thoughts due to all the stability issues (wifi-wise, nas-wise etc..) and the absence of proper fixes from Netgear after more than 4 months now.
I hope at least I can try that official firmware that might be released by the end of february. - If you can, look at case# 22705879 that I filed on data corruptions issues I'm having with both a USB3 and USB2 HD drives..If I move the drives back to my iMac, it reports they need to be verified and eventually repaired,,During repair It then tells me it can't repair and I need to back up the files and reformat the drive... The Drives work fine when connected and shared directly from the iMac or other computers.
It certainly looks like there is a problem with their device drivers, and/or, drive management.. Very frustrating..I can't keep copying 500G of files back and forth all the time!
I also have a recent post on the R7000 forums regarding Extended Journaled and GUID partition problems that outline all the problems and testing that I have done. - "The only fix I have found is to plug the USB device into my computer and have windows repair it, which takes forever."
Don't repair it. Go to Device Manager and "Uninstall" it. Then scan for new hardware. It's quick and works fine with permissions restored. - I only had the subject problem once (on W8.1) and after I took the drive to the PC and it was 'repaired' I could delete the file. Put drive (USB 2.0 1TB) back on the R7000 and have not had this particular problem again.
I do have two specific Media Server problems though.
I did report this to Netgear with captured screens from the iPad (Media Client) with proof it is purely (on the dups at least) a Media Server Catalog problem, and hence firmware. If I open .readyDLNA using a SQL viewer I can see the dups listed. That is why when I delete the file and restart the server, the database is rebuilt and it scans all folders for data to include. This function works correctly. It appears what doesn't is when the database is being updated by the f/w as files and folders are added.
Once I lose a folder or file that was copied/moved to the USB drive I sort of suspect the file structure is damaged. I then take the USB drive to the PC and Windows recognizes it has a problem, runs CHKDSK and reports it found FREESPACE as allocated, probably where the missing folder and file(s) are/were. Again, probably a F/W problem. This is because they sent me a V1.0.2.xx beta and it still had the same problems.
So what does Netgear support do, claims they can't reproduce this (could be tough) and tells me my router is probably damaged and issues an RMA. $12 later I get another R7000 with the same S/N on it. OK, give it a try, problem persists. Yesterday new F/W released, gave it a try, problem persists, at least the dup's, have not see lost folders/files, yet.
I did NOT have such problems with my old ASUS RT-N56U and the same USB drive.
I am NOT optimistic this will be fixed soon. Bummer. It is either unique to my system as I use a 3rd party Windows Explorer (Explorer++) or my network card (hard wired to the router). I did use the Windows Explorer as a test once and it did happen with that, so since it works with my old router OK I sort of rule these out as the cause. - Hi Guy,
I am new to the forum today, but have good experience re: WNDR3800 and R7000 USB HDD file access issues, etc.
Bottom line:
files and folder do seem to get 'locked out' somehow... not sure why...
if you get an error when trying to access the shared folder or file, something like, "Unix/Nobody..."
To correct, simply find the folder on the HDD (not need to disconnect from the router),
right click, properties
clear the read only box
worked for me on several files
Good luck.
CDL
