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R7000, Reset button doesn't?
I'm on Firmware Version V1.0.4.30_1.1.67. Any other version above this gave me some wireless problems.
Yesterday the 5Ghz channel dropped, well it really didn't, it was there but the PC using AC wireless had some long browser delays. Powering off and on the PC cured that, but this has been happening for a few weeks randomly. So I decided to RESET the router. I pressed in the RESET button and held it for at least 15 seconds. I've got the setting set to turn off the LED's so only the power one shows. That was 'white' and turned 'orange' and then all the other LED's sort of flashed and were not fully on. Some flashed again. Released the RESET button finally and the POWER LED stayed 'orange' and eventually turned 'white'.
I thought that was strange as the reset button should have reset ALL the settings so I expected to see all the LED's be on that should be?
Ok, brought up the wired PC and went to 192.168.1.1. I expected to need to re-enter ALL my settings including the Wireless SSID I had as well as the passphrase and Security Option. Well they were all there already? Matter of fact everything was. The access list, reserved IP Address, log settings, EVERYTHING?
Wasn't the RESET procedure supposed to reset ALL settings to the default value? This is what http://kb.netgear.com/app/answers/detail/a_id/9665 says? Under ADVANCED ==> BACKUP SETTINGS there is a REVERT TO FACTORY DEFAULT SETTINGS and an ERASE button. I assume all that will do is erase all my settings? That is not the same as a RESET though is it? I also assume that the RESET button only will basically reboot and remove settings you set, not go back to the shipped FIRMWARE (I was on the same one I had installed once it came up again)?
Why didn't the RESET do a RESET? It was basically the same as powering off and on the router? I'm sort of thinking the R7000 in this specific FIRMWARE has been programmed so the RESET button really just does a reboot and if you want to reset the router to shipped you have to do that via the GUI?
8 Replies
Depress the reset button until the power light flashes, then let go. It should reboot..Or reset via router software. You have two options..
I had your problem before. I had to hold the reset button down for more like 30 seconds. That is why I used to tell everyone to hold it down for at least 30 seconds. I've also had to press the reset button in more than once to get a good reset where the router goes into the initial setup if I didn't hold the reset button in for long enough. Try holding it in longer and see if that does it. You might want to turn the lights back on so you can watch them cycle during the reset.
LeeH wrote:I had your problem before. I had to hold the reset button down for more like 30 seconds. That is why I used to tell everyone to hold it down for at least 30 seconds. I've also had to press the reset button in more than once to get a good reset where the router goes into the initial setup if I didn't hold the reset button in for long enough. Try holding it in longer and see if that does it. You might want to turn the lights back on so you can watch them cycle during the reset.
Well it seems it was a problem with what I used, a pen. I switched to a paper-clip. This time I heard a CLICK when I pressed the button. Assume the pen did it partially and that caused the problem,
However I now have some problems. Can NOT set the e-mail address for log to send to. Says invalid...
However that is the SAME settings as Thunderbird:
Have no idea why this is a problem? Before I reset it I was getting e-mails...
What seems 'wrong' to me is there is no 'TO:'? How would it know who to send it to? Also tried that but it still fails. I also see that most pages the HELP is blank? Might be a problem with the flash so I did it again, flashed, reset, and re-entered settings but this one still fails????
netwrks wrote:Depress the reset button until the power light flashes, then let go. It should reboot..Or reset via router software. You have two options..
That is what I did... and nothing was reset. It seems there are 2 distinct modes here... well 3. A power button recycle (off and back on), the reset button that seems to do the same as the power button recycle without turning the router physically off (same as reboot via the GUI), and an erase via the GUI?
If I have further problems I'll try the GUI erase I guess?
