R7000 Speed issues

Good Afternoon,

I have noticed that over ther past month my WiFi has been dropping and the speed is not what it should be.

I have Xfinity 75/10 speed.

When I checekied today I was getting between 3-18 downlaod speed.The odd part is that upload is always 12.

I reset everything and it did not improve.

I thought a firmware update would be the best choice. I was unable to do an automatic update. The online portal kept telling that it could not connect to the netgear servers.

I downloaded the file from netgear and I am now on Firmware Version V1.0.7.10_1.2.3

I still have the same issues hardwired to the router or via WiFI.

Direct connected to my modem I get 80 d/l speed.

Are there any setting in the advanced section that I can changed to pass through the full speed?

Thank You

James

jimmyk8
Mar 19, 2017
Thank You very much all for the support.

This mornign I went through more firmware changes to no avial. I went back to verify that to the modem was still good, it was not.

I called xfinity, they had to make a change on their side, noting that I needed to get up to date firmware from motorola on my modem.

All is well.

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R7000 Speed issues

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