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R8000P dropping wifi connection
Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/down being transmitted. Further when attempting to go to 192.168.1.1 and I enter my username and password the entire page will not load entirely.. It just sits there for several minutes before it finally appears. It's also worth noting that I used the app to connect to my router and I tried a router reboot remotely, and it never rebooted the router.. I had to do it manually.
I have Centurylink Fiber 1G going directly from my ONT into the WAN port on the router. I then have a Netgear Nighthawk switch that handles all my wired devices.
Any help would be appreciated. Thanks
So I updated to Firmware V1.4.0.10 5 days ago. So far no internet drops :smileyhappy:
Haven't tried installing my USB hardrive to see if network storage works again. Just updating everyone.
192 Replies
I am also having the same issue with my router. It is very frustrating to say the least since I rely on WiFi calling in my home due to a poor cellular connection. I have to powercycle the router by upluging/pluging in order to fix the issue. My ISP is AT&T Uverse. All available firmware updates have been insttalled. Any help will be aprreciated.
Thanks,
Rob
Hi All,
Just want to verify the following.
1. Are the devices still connected to the wireless network but no internet access or the network disappears?
2. If it is still connected to the network but no internet access, is wired connection working?
3. Does disconnection happens on both bands?
4. Have you tried changing channels for both networks?
5. I assumed most of you has done factory reset but just want to verify it the said step has been done.
The posted solution does not work. I just bought the router a few weeks ago and am hving this issue. It is updted to the current firmware.
to answer the questions:
1. Yes, devices re connected to wifi but have no internet access. The Nighthawk app on my iphone can connect to the router and shows full internet connection via speed test, but running speedtest from browser fails
2. wired works perfectly
3. from what I ccan tell this happena on all bands
4.no, do no know how to do this
5.yes, several times.
Please help, this needs to work without having to manually reseat daily
I'm having the same issues. On my second one, same issue. Any Netgear reps with advice before I scrap this and switch brands?
I have the exact same product with the exact same issue. I have posted and asked for any help on this but got no reply at all,not even from netgear. I’ve only had this pos for 60 days and have yet to be able to have it work properly. It locks up every 24 hours,even though it thinks it’s connected! The only way to get it going again is reboot. I’ve put my old R6300v2 back online and I have no issues! I wasted $320.00 on this piece of junk!!
I only wish I could help, but I'm having similar issues. Do you have an external drive attached to the router's USB port? My R8000P is very unstable, and recently, after a relatively good day, I attempted to use SyncToy to copy files to the attached USB drive, and, maybe coincidentally, I could no longer connect wirelessly to the router nor access the internet with my wired computer. I could no longer access the router's web page, either. Inspection of the router seemed to show activity, but nothing was accessible. It's gotten so bad that I have the router on a digital timer to shut it down (hard reboot) for a minute each night. Also, although accessing the drive seems to have caused the meltdown this time, it's not consistent; many times the router becomes inaccessible for no reason whatsoever, besides actually expecting for it to do its job and get me on the internet. Hopefully, someone else in the community, or Netgear themselves, have some idea what's causing our issues.
