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Forum Discussion
thetad45
Dec 28, 2016Tutor
R9000, "Open Plex" is grayed out
I just booted up my new R9000. When I click "enable plex" it recognizes my external hard drive that is connected via USB, but the option to "open plex" remains grayed out. I have tried rebooting the ...
- Dec 29, 2016
So... i was able to fix it by:
unplugging the external drive
unchecking/rechecking all plex related boxes
Once I rechecked them, I plugged the external back in
"open plex" became purple/clickable
For some reason, when I unplugged the external, it downloaded a plex update, and now it works...
No idea why, but maybe worth a try
flaviosantini
Feb 03, 2017Tutor
That did not work for me. Did you click Apply when you unchecked or re checked the Plex related options? Button is still Gray. I noticed sometimes I get an "Unknown Error" at the bottom of this page.
Really annoying!
Really annoying!
- thetad45Feb 03, 2017Tutor
Try starting over, but plugging the external into the other USB port. I don't know why, but that seemed to help me.