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Solved
R9000, "Open Plex" is grayed out
I just booted up my new R9000. When I click "enable plex" it recognizes my external hard drive that is connected via USB, but the option to "open plex" remains grayed out. I have tried rebooting the ...
So... i was able to fix it by:
unplugging the external drive
unchecking/rechecking all plex related boxes
Once I rechecked them, I plugged the external back in
"open plex" became purple/clickable
For some reason, when I unplugged the external, it downloaded a plex update, and now it works...
No idea why, but maybe worth a try
Netgear has a new Beta firmware. That's the only thing that did it for me. If anyone is experiencing this call Netgear and explain. Insist until you're transferred to Support Level 2 so they an upload the Firmware directly to your router.
I am having the same problems i have tried to contact netgear and cannot get through the company i bought the router from says they cant help me ........i have tried all the solutions except for the beta firmware but as mentioned cannot get on to Netgear i am going to reistall the older firmware and see if i get lucky from that
i do want to keep this unit but plex is the deal breaker
problem solved..................Netgear has sent me a new beta firmware which they helped through the process