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Solved
R9000, "Open Plex" is grayed out
I just booted up my new R9000. When I click "enable plex" it recognizes my external hard drive that is connected via USB, but the option to "open plex" remains grayed out. I have tried rebooting the ...
So... i was able to fix it by:
unplugging the external drive
unchecking/rechecking all plex related boxes
Once I rechecked them, I plugged the external back in
"open plex" became purple/clickable
For some reason, when I unplugged the external, it downloaded a plex update, and now it works...
No idea why, but maybe worth a try
And you need to tell them "it's not working, I need a solution" until they escalate your ticket twice