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Forum Discussion

thetad45's avatar
Dec 28, 2016
Solved

R9000, "Open Plex" is grayed out

I just booted up my new R9000. When I click "enable plex" it recognizes my external hard drive that is connected via USB, but the option to "open plex" remains grayed out. I have tried rebooting the ...
  • thetad45's avatar
    thetad45
    Dec 29, 2016

    So... i was able to fix it by:

     

    unplugging the external drive

    unchecking/rechecking all plex related boxes

    Once I rechecked them, I plugged the external back in

    "open plex" became purple/clickable

     

    For some reason, when I unplugged the external, it downloaded a plex update, and now it works... 

     

    No idea why, but maybe worth a try