Readycloud files aren't available through the browser - R7000

I setup Readycloud on my R7000 using a 250gb Samsung SSD but I can't access my files through the web interface (the only option available for my Macbook). The Android app on my phone works great remotely (but only the app - no files are visible when using the browser).

I've tried using the latest versions of both Chrome and Safari multiple times over the past month to no avail. Any help would be GREATLY appreciated. Thanks!

Device: Nighthawk R7000

Firmware: Firmware V1.0.7.2_1.1.93

OSX 10.11.6/Macbook Pro

Android 6.0.1/Nexus 6

Android App (works fine)

Android Browser (no files- same as desktop

JamesGL
Nov 03, 2016
Hi dmanduff,

I did replicate your issue in our lab but I was able to access the drive using the ReadyCloud. Can you try to reset the router and reconfigure.

JamesGL
Community Team

4 Replies

dmanduff
Aspirant
Oct 18, 2016
Anyone?
- JamesGL
  NETGEAR Employee Retired
  Oct 20, 2016
  Hi dmanduff,
  
  Let me check on this and will get back to you.
  
  JamesGL
  Community Team
- JamesGL
  NETGEAR Employee Retired
  Nov 03, 2016
  Hi dmanduff,
  
  I did replicate your issue in our lab but I was able to access the drive using the ReadyCloud. Can you try to reset the router and reconfigure.
  
  JamesGL
  Community Team
- JamesGL
  NETGEAR Employee Retired
  Nov 07, 2016
  Hi dmanduff,
  
  We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
  
  JamesGL
  Community Team

Forum Discussion

Readycloud files aren't available through the browser - R7000