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Router Nighthawk X6 R8000, firmware V1.0.4.84 -web interface freezes
Hi all,
I have confirmed that in V1.0.4.84, when editing any attached device (under Administration) to change its priority, after clicking on Apply, the web interface freezes up and the router must be power cycled.
I downgraded to V1.0.4.82 and the issue doesn't happen in that version.
I upgraded again to V1.0.4.84 and the issue comes back.
Anyone else having this issue?
Ok so after enabling QoS,
I now see the Edit and same screen view on Attached Devices:
Selected Low priority and hit apply and got same hang on the browser:
Seems to crash the web page ui services. I still have internet access thru the router. I can ping the routers LAN IP address as well. Power cycling the router regains access to the routers web page.
I'll pass this on to NG.
15 Replies
Had you tried this in a different browser to see if the problem follows?
What browser are you using?
Had a factory reset and setup from scratch been performed after you loaded v.84?
Thank you for replying.
Yes I did a factory reset on v84 to see if that was the issue. That's when I installed v82.
When the web interface freezes up, I still have Internet (wired and wireless).
If I then use the Nighthawk Android app (after the web interface freezes up), it can't connect so I don't think is the browser otherwise I would expect the Android app to communicate with the router as usual.
On the PC I use Google Chrome.
Does that happens to you? If not then I can try with FireFox. Edge is based on Chrome now so I'm guessing will be the same issue.
That still doesn't explain why the Nighthawk Android app can't communicate but I guess it could be the browser for whatever reason cause the router to crash its web interface.
That said, I can edit any other router settings in the same browser and no freezes. It's only when editing the priority of the "Attached Devices".
I'll check with mine. I don't normally change priorities on this router.