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Forum Discussion
jacksaviola
Jan 20, 2015Aspirant
管理画面アクセスできない
半年前からRN102を購入して、2TB×2 ミラで、ずっと問題なく使っています、 OSは6.2.2までアップしました。 先週、管理画面で公式のAPPをインストールまたアンインストール試したところで、 急に管理画面は動かなくなりました、 ブラウザを閉じて、再度アクセスして見たら、もうアクセスできません 何回も手動で再起動、BOOTMENUからOS再インストールしても、アクセスできない。。 ...
RX
Jan 20, 2015Luminary
Hi jacksaviola,
This is a known issue with the firmware version 6.2.2 wherein the web-GUI goes inaccessible after uninstalling Apps. It would be best that you contact Netgear Support so that they could help you gain access to the web-GUI of your RN102 again: http://support.netgear.com/general/contact/#tab-call
Your concern is similar to these forum links below:
viewtopic.php?f=7&t=79291&p=446613&hilit=Apache#p446613
viewtopic.php?f=7&t=79412
viewtopic.php?f=7&t=79432
viewtopic.php?f=145&t=79325
viewtopic.php?f=20&t=79329
What I have found out about these forum links above is that the reason was Apache could not start because of sites-enabled which contained “.conf file” left by the App after its been uninstalled. To solve this, a telnet/SSH access to the NAS is needed and that “.conf file” should be removed then restart Apache and the web-GUI of the NAS will be accessible again.
This issue is already addressed by a new Beta Firmware as per this forum link: viewtopic.php?f=154&t=78866
- Thanks to Google Translate. I am open to corrections :D
This is a known issue with the firmware version 6.2.2 wherein the web-GUI goes inaccessible after uninstalling Apps. It would be best that you contact Netgear Support so that they could help you gain access to the web-GUI of your RN102 again: http://support.netgear.com/general/contact/#tab-call
Your concern is similar to these forum links below:
viewtopic.php?f=7&t=79291&p=446613&hilit=Apache#p446613
viewtopic.php?f=7&t=79412
viewtopic.php?f=7&t=79432
viewtopic.php?f=145&t=79325
viewtopic.php?f=20&t=79329
What I have found out about these forum links above is that the reason was Apache could not start because of sites-enabled which contained “.conf file” left by the App after its been uninstalled. To solve this, a telnet/SSH access to the NAS is needed and that “.conf file” should be removed then restart Apache and the web-GUI of the NAS will be accessible again.
This issue is already addressed by a new Beta Firmware as per this forum link: viewtopic.php?f=154&t=78866
- Thanks to Google Translate. I am open to corrections :D
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