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noink's avatar
noink
Aspirant
Oct 12, 2025
Solved

Allow way to disable 6hz or implement MLO

I own the RS 600 and it is completely unusable in my basement office. My phone always connects to the 6hz network. It shows a strong connection, but my teams calls always end up dropping. Yes, I could break each frequency into its own network, but that defeats the value proposition of the entire router. Just give us a way to disable 6hz or implement MLO.... Please!!!

rs600
rs700
  • noink's avatar
    noink
    Oct 20, 2025

    I updated to v1.0.5.22 and "disabled protection engine". It is hard to tell if that solved the problem or not because my phone is no longer connecting to the 6hz network from my basement office (not sure if the firmware updated effected that or not). Regardless, I was able to take a teams call this morning without issue, so I will mark this the solution for now. Thanks for you help.

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 12, 2025

    What FW version are you using? 

     

    Is IPv6 and Protection Engine enabled on the router? 

    Is Smart Connect enabled? Try SC disabled and connect to the 5 or 6Ghz radio.

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    MLO isn't currently supported on RS series routers. Industry known issues with MLO currenlty. NG is aware. No idea when MLO will be forth coming. 

    • noink's avatar
      noink
      Aspirant
      Oct 12, 2025

      Firmware 441596, Protection Engine=on, IPv6=off. I have the problem when using my pixel 9, which connects to 6hz. When I plug a cat5-usb dongle into the phone and run the connection using the wire, no issues. When I fall back to using my pixel 5, it connects to 5hz and no issues. I have the router connected to a TDS fiber modem, I would have to dig up the model number,  but I have a hard  time believing that is the issue because all wired connections work fine.