NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pulsing red light on router
my netgear 12 router has a pulsing red light. the light icon is a circle above a line above two circles. I have power cycled both the router and the modem, same situation. I have accomplished a router factory reset and the light is still pulsing red. I checked internet speed and it is above 600 mb so that is good. I have reseated all cables on the router. I haven't contacted the internet provider yet since I don't know what the pulsing red light is telling me. Thanks for any help.
6 Replies
Please look at the product label, often on the bottom of the case, and report the complete product number. This web site will look up the User Manual which explains the meaning of LEDs.
Morning,
I need to download the manual for my router, but, i have included a picture of the light. since i can only send one picture i will type the info here:
Nighthawk, BE3600 Wifi 7, Model RS100. S/N: 7R315258A018C
John
I need to download the manual for my router
It is here:
i have included a picture of the light.
Although it looks red, it is actually amber. (Not unusual, lots of Netgear's amber LEDs appear red to me in some lighting conditions).
The 4 ethernet LAN ports on the back or your router support gigabit ethernet. The amber color means that at least one of these LAN ports has negotiated a slower speed (usually 100 mbps, but it could even be 10 mbps). It is pulsing because there is traffic going to/from the ethernet-connected devices.
This is not necessarily an error - there are plenty of wired devices out there that use fast ethernet instead of gigabit. Printers, IoT devices, TVs etc.
But it could also be a faulty or old ethernet cable or a bad connector on the router. If you can give us more info on what you have connected to the LAN ports, we could help you figure that out.
my netgear 12 router
Do you mean the AX12 (RAX120)?
If you do, can you look at section 1 in the manual, and let us know more precisely where you are seeing this?
- https://www.downloads.netgear.com/files/GDC/RAX120/RAX120_UM_EN.pdf
