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Forum Discussion

kermitConsult's avatar
Jan 15, 2025
Solved

Re: RS600 Internet dropping out consistently

I am too suffering from this issue. Support desk did not have a solution.

 

I am throwing the router in the bin.

 

Brian Green

kermit.consulting@gmail.com

  • OK Changed the channels as requested, set the Primary DNS to 9.9.9.9

     

    I will let you know how it goes.

13 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.


    Is Protection Engine enabled on the RS routers web page? Under Advanced Tab/Administration/Security. If so, disable this feature, apply the change and reboot the router.

    • kermitConsult's avatar
      kermitConsult
      Tutor
      1. Firmware:  v1.0.1.60
      2. NTU:  Huawei P125F
      3. Cable: Cat6E
      4. Protection Engine: OFF
      • FURRYe38's avatar
        FURRYe38
        Guru
        1. NTU:  Huawei P125F Doesn't pull up as being a valid model# or brand for that model #. Is that the ISP modem or ONT? Be sure to verify the ISP Modem and model # using the sticker on the unit. 

        Has PE been disabled all this time? Or just disabled it? 

         

        Does the Front INTERNET LED turn AMBER when this happens?