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Forum Discussion
Mothman1
Dec 01, 2017Tutor
Android ReadyCloud stuck at 'Refreshing...
Trying to access my two NASs via the Android app. Two issues: 1) The app sees both NASs, but names them as NAS2 and NAS3 - can this be changed? 2) When I select a NAS, the app stalls at 'Refesh...
Marc_V
Dec 04, 2017NETGEAR Employee Retired
Hi Mothman1!
Do your NAS run on 6.9.1? Have you checked if both fields have green marks?

Also, you can add Google public DNS (8.8.8.8) to the network settings under DNS as this may help in connecting to the NAS.
As for the naming you can change the hostname on the Admin page. See Changing Hostname
Hope this can be helpful!
Regards
Mothman1
Dec 07, 2017Tutor
I was running 6.9.0 on both NASs.
The problem was the 'Services Available' had a cross next to it. I didn't try and resolve that, I just updated to 6.9.1, which seems to have cured the problem (just tested remotely, works as expected).
Cheers,
DC
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