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Forum Discussion
Mothman1
Dec 01, 2017Tutor
Android ReadyCloud stuck at 'Refreshing...
Trying to access my two NASs via the Android app. Two issues: 1) The app sees both NASs, but names them as NAS2 and NAS3 - can this be changed? 2) When I select a NAS, the app stalls at 'Refesh...
Marc_V
Dec 10, 2017NETGEAR Employee Retired
Hi Mothman1
Have you tried setting up the DNS address? You can add Google public DNS (8.8.8.8) to the network settings under DNS as this may help in connecting to the NAS.
I have tried with my Android app and I am getting my NAS hostname. Also, have you tried reinstalling the App?
Regards
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