NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JPra
May 06, 2016Aspirant
Anti-virus detects malware in Readycloudsetup.exe - W32.Malware.Gen
The first time I tried to run readycloudsetup.exe my PC refused to execute. Ran the diagnostics and Microsoft stated that it was incompatable with my intel system and would only run on an AMD. Reboot...
Waiting
Dec 07, 2016Aspirant
Netgear support cannot be accessed. PC reports the site has malware and cannot be
Accessed. HELP
Accessed. HELP
- SandsharkDec 08, 2016Sensei - Experienced User
I have problems with neither. This could suggest that it is your computer that has been compromised and is now giving false virus indications.
- mdgm-ntgrDec 08, 2016NETGEAR Employee Retired
Sounds like it's probably a false positive with the anti-malware software on your PC. It seems sometimes they don't do a good job of telling the difference between what's malware and what isn't. Usually this is solved by a definition update for the anti-malware software.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!