Forum Discussion

Coulson73's avatar
Coulson73
Aspirant
Oct 26, 2016
Solved

Cannot Access Admin Page

Hi All,    Model RN10400 Firmware Version 6.6.0     Had an issue where the the Ready NAS had a spin draw +4 error on the screen (sorry can't remeber the full dispaly that was on the screen).  W...
Desktop client
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Nov 04, 2016

    It seems the http/s service was broken. This should now be fixed.

Coulson73's avatar
Coulson73
Aspirant
Nov 01, 2016

Anyone else able to have a look.

 

Have given Netgear the code and it is still in Tech Support mode, but no one has got back to me about this :(

 

If I have to factory reset the device, do I then factory re-set, then power off, then put the disks in, power up, so it keeps all the data on the disks?

Have a few TB of data on the disks so don;t want to lose that.

Could always put a new disk in then the other 3 as only using 3 out of the 4 bays at moment.

 

May have to try a factory reset if noone gets back to me soon :(

StephenB's avatar
StephenB
Guru - Experienced User
Nov 01, 2016
Coulson73 wrote:

Have given Netgear the code and it is still in Tech Support mode, but no one has got back to me about this :(

 

Maybe send a followup to the Netgear person.

 

You could also PM JennC and tell her the case number.

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