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Forum Discussion
Coulson73
Oct 26, 2016Aspirant
Cannot Access Admin Page
Hi All, Model RN10400 Firmware Version 6.6.0 Had an issue where the the Ready NAS had a spin draw +4 error on the screen (sorry can't remeber the full dispaly that was on the screen). W...
- Nov 05, 2016
It seems the http/s service was broken. This should now be fixed.
Coulson73
Nov 01, 2016Aspirant
Cheers for that. Haven't got a case number as was given via pm to a netgear mode on here.
Will leave a day or so and follow up if no response
Will leave a day or so and follow up if no response
JennC
Nov 01, 2016NETGEAR Employee Retired
Hello Coulson73,
I currently do not see any case number opened under your profile. Do you remember the name of the support person you have contacted?
Regards,
- Coulson73Nov 01, 2016Aspirant
Hi JennC
Mdgm asked me to send in the logs, which I did to the email address, then via pm he asked me to send in the Support code on the my readynas, which I sent to him via pm.
I haven't been given a support number unfortunately.
Regards,
Neil
- JennCNov 02, 2016NETGEAR Employee Retired
Hello Coulson73,
I see. That is because he is from the community. I suggest you wait for his update.
Regards,
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