NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dellwilson's avatar
dellwilson
Aspirant
Oct 20, 2016

Cannot upload via Safari Browser after upgrade to macOS Sierra

After upgrade to macOS Sierra, I can no longer upload using Safari browser. Where the progress bar would normally be, I just get a "Failed to upload" message. Upload via Chrome still works.

 

Failed upload message

 

 

7 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello dellwilson,

     

    It is obviously that one of the components of the web browser is not compatible with the current firmware of the NAS. What is the model number and firmware version of your NAS, by the way?

     

    Personally, I use Chrome as it has less issues with admin pages.

     

    Regards,

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello dellwilson,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

    • dellwilson's avatar
      dellwilson
      Aspirant

      My issue is not resolved.

       

      My model number is ReadNAS 102 and firmware version is 6.6.0.

       

      Dell

       

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello dellwilson,

         

        How exactly do you access and upload files using web browser? Please provide complete description of the problem as well as the version of Safari web browser and if you have tried other web browsers.

         

        Regards,

  • BingkeX's avatar
    BingkeX
    NETGEAR Expert

    Hello dellwilson,

     

    Thanks for reporting  issue!

    We have confirmed this issue. And We apologize for the inconvenience bringing about. You can use chrome browser as workaround, and please wait for new readycloud official release.

     

    Thank you.

     

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More