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mharrison's avatar
mharrison
Aspirant
Jun 11, 2017

Can't get ReadyCloud to work

I have a RN3220 that I'm trying to setup ReadyCloud on and and not having any success... :(

When turned on I get a green tick for the Internet access but after a while the spinning icon next to that turns to a red cross with a services not available message.

I've read somewhere in one of the many threads I've looked at that this was caused by not having DNS set correctly. I've checked and the DNS settings are the same as all my PC's use so that doesn't appear to be an issue.

My firewall allows all traffic out and any return traffic back in but to be sure I've added a rule to allow port 6300 in to the NAS.

Still same result.

 

Can anyone suggest what else may be wrong or I may have missed please ???

9 Replies

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    • mharrison's avatar
      mharrison
      Aspirant

      Hi - It's 6.7.4 - updated about a week ago - had the problem both before and now.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello mharrison,

         

        Can you try adding 8.8.8.8 as secondary DNS on the admin page of ReadyNAS?

         

        Regards,

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