Was working fine this morning, then i got disconnected and can't log in vial mobile app, client app or website...is something down??you need to create a system status page for the readycloud service so when know when there are issues....very frustrating

I cannot either ... it is nice to see that others are having the same issue

Same Here ReadyClown is not ready. Just installed my new NAS and have had nothing but problems (btw NAS 212 fan sound like a gringing wheel. So thankful for Amazon replacement policies)

I can not log into ReadyCloud either all day today but could yesterday. Does anyone know the issues?

Finally mine is up and running....I called tech support earlier...useless! Someone was supposed to get back to me...never did. All they worry about is if my product is under warranty, which the readycloud service has nothing to do with. I'm looking at going to a different NAS producer. NETGEAR Support is HORRIBLE!!!!l.I bay a thousand for a NAS, only 90 adys of support, and all they worry about is the extra $$ for extended service. There are other NAS boxes that are far better than these...time to change.

I can't either... I had just changed my HDDs this afternoon... I thought it was something i did wrong!

Can't log into Readycloud | NETGEAR Communities

12 Replies

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fejus
Initiate
Dec 28, 2015
I cannot either ... it is nice to see that others are having the same issue
estaquet
Aspirant
Dec 28, 2015
I can't either... I had just changed my HDDs this afternoon... I thought it was something i did wrong!
bdkweimer
Initiate
Dec 28, 2015
Same Here ReadyClown is not ready.
Just installed my new NAS and have had nothing but problems (btw NAS 212 fan sound like a gringing wheel. So thankful for Amazon replacement policies)
mvetri
Guide
Dec 28, 2015
I can not log into ReadyCloud either all day today but could yesterday. Does anyone know the issues?
estaquet
Aspirant
Dec 28, 2015
I get a service denied for every operation related to the user account. Creating a new user account, trying to send back password or simply unregister the account from the box! It seems all the user access layer is out!
scravatt
Apprentice
Dec 28, 2015
Finally mine is up and running....I called tech support earlier...useless! Someone was supposed to get back to me...never did. All they worry about is if my product is under warranty, which the readycloud service has nothing to do with. I'm looking at going to a different NAS producer. NETGEAR Support is HORRIBLE!!!!l.I bay a thousand for a NAS, only 90 adys of support, and all they worry about is the extra $$ for extended service. There are other NAS boxes that are far better than these...time to change.
estaquet
Aspirant
Dec 28, 2015
I can login now as well... can't see my drives tough. it keeps on refreshring on and on but nothing happen...:smileyfrustrated:
- BrianL2
  NETGEAR Employee Retired
  Dec 29, 2015
  Hi scravatt, estaquet, mvetri, fejus & bdkweimer,
  
  We have a downtime at the moment. We'll keep you guys posted.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
  - JerryB69
    Aspirant
    Dec 29, 2015
    I can log in but says I have no registered devices (I do have a HDD plugged into the router) and in the router login it state that I am regestered as F*********.
    Can anyone help..Netgear support sucks !!!!
    
    jerryb@suddenlink.net