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Can't register two readynas units to cloud
I have two readynas units (312 and 422). The 422 has a device name of readynas-4, the 312 has a device name of readynas-3. I am running 6.8.0 on both units. In the cloud panel I select readynas replicate - and register the device successfully. I can see the 422 device in the network view of the replicate.readynas.com/client/index.html panel. However when I then do the same process on the 312 unit, it successfully registers - but replaces the 422 unit in the client panel... should I not be able to have them both registered so that I can setup backup jobs between the two units?? What am I doing wrong?
Thank you SO much for your help.. You have resolved the problem and I am now successfully running a backup job. Thanks for your help.
Jim
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Hello jboswald,
Would you please send system logs of your 312 and 422 to us to check your issue?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderatorsBest Regards.
Ok... Here's what I did. I changed the name of my readynas units FROM jboswald-NAS3 (Model 312) and jboswald-NAS4 (Model 422) to NAS3-jboswald, and NAS4-jboswald. I deleted my cloud account (JBOswaldCloud) and created a NEW cloud account (JBNas3-4). I then unregistered both units on the READYNAS Replicate page, and then re-registered them to the new cloud account. It appears that I successfully registered the first one (NAS4) and it showed up in the online webpage network view as NAS4-jboswald with the correct model and disk size.. I then went to the 312 and did the same register process (The 312 is now at my neighbors house on his network) I registered it to JBNas3-4 and when I go and refresh the replicate webpage - it shows ONE device - with a name of NAS4-jboswald, however it shows the model number of 312 and a 4 TB storage volume (The 422 has a 6 TB volume)..
I am at a loss to know what to do.. I downloaded both logs and am attaching them.
Hi jboswald,
PM have sent to you. Please check it.
Best Regards.
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