did a bunch of searching so my apologies if this was covered somewhere else.I made a share for an external user, sent him an invite to join and he registered. I then followed this guide http://kb.netgear.com/app/answers/detail/a_id/24929 and made sure he was given permissions to access it. When he logs into the readycloud site, he can see all my shares but I have them set to not allow anonymous so he cant access them. Yet the one share I allowed him to access he can't even get into that one. The only thing he able to save info to is his home folder that was created. Is there anything I am missing here? Do i need to turn on HTTP/HTTPS in the main admin page? Any settings in Properties, Network Access or File Access I need to configure? Thanks!Edit: Running 6.2.0 firmware on a ReadyNAS 516

ah sorry forgot to post that. running 6.2.0 firmware

dansan382 wrote:did a bunch of searching so my apologies if this was covered somewhere else.I made a share for an external user, sent him an invite to join and he registered. I then followed this guide http://kb.netgear.com/app/answers/detail/a_id/24929 and made sure he was given permissions to access it. When he logs into the readycloud site, he can see all my shares but I have them set to not allow anonymous so he cant access them. Yet the one share I allowed him to access he can't even get into that one. The only thing he able to save info to is his home folder that was created. Is there anything I am missing here? Do i need to turn on HTTP/HTTPS in the main admin page? Any settings in Properties, Network Access or File Access I need to configure? Thanks!Edit: Running 6.2.0 firmware on a ReadyNAS 516 I invited an external user to share some movies to him on our RN716 that also runs on fimware v6.2.0. I also followed the steps on the same link you have mentioned: http://kb.netgear.com/app/answers/detail/a_id/24929. I gave an external user a Read-Only Access on the share that contains the movies and it works. The external user can download the movies just fine but he cannot paste anything on the share since he has a Read-Only access.What if you try to turn off/on ReadyCloud on your RN516?

Ixa wrote:I invited an external user to share some movies to him on our RN716 that also runs on fimware v6.2.0. I also followed the steps on the same link you have mentioned: http://kb.netgear.com/app/answers/detail/a_id/24929. I gave an external user a Read-Only Access on the share that contains the movies and it works. The external user can download the movies just fine but he cannot paste anything on the share since he has a Read-Only access.What if you try to turn off/on ReadyCloud on your RN516?Wouldn't turning it off completely remove his ability to access the NAS? So you just set him to read only which I guess works the way you have it but mine needs to be able to write to it. I can't even get him to read, which is bugging me.

Just tried giving an external user a Read/Write access on the share that contains the movies via ReadyCloud just for a test and it works as well.Turning it off would really remove the ability of the external user to access the share via ReadyCloud. However, I mentioned that you will turn it on as well and give the same permission to your external user so that you could check if same problem will exist.You may also try rebooting your RN516 before you turn off/on ReadyCloud and check if that will help.

Cloud user cant access share | NETGEAR Communities

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Luminary
Dec 19, 2014
Got me curious..... Yesterday, since I got another username of my own, I gave it a Read/Write access via ReadyCloud on a share that contains a Powerpoint slide in our RN716. On my Android phone, I got ReadyCLoud App installed then tried to access the share that contains a Powerpoint slide.

It showed me both the Home folder and the share that contains the Powerpoint slide via the ReadyCloud App. I was able to download the Powerpoint slide just fine though it took a few minutes to download it but that is just negligible for me. The RN716 and my Android phone were on different WAN.

Luminary

Dec 19, 2014

Ixa wrote:
Got me curious..... Yesterday, since I got another username of my own, I gave it a Read/Write access via ReadyCloud on a share that contains a Powerpoint slide in our RN716. On my Android phone, I got ReadyCLoud App installed then tried to access the share that contains a Powerpoint slide.

It showed me both the Home folder and the share that contains the Powerpoint slide via the ReadyCloud App. I was able to download the Powerpoint slide just fine though it took a few minutes to download it but that is just negligible for me. The RN716 and my Android phone were on different WAN.

Ixa wrote:
Got me curious..... Yesterday, since I got another username of my own, I gave it a Read/Write access via ReadyCloud on a share that contains a Powerpoint slide in our RN716. On my Android phone, I got ReadyCLoud App installed then tried to access the share that contains a Powerpoint slide. It showed me both the Home folder and the share that contains the Powerpoint slide via the ReadyCloud App. I was able to download the Powerpoint slide just fine though it took a few minutes to download it but that is just negligible for me. The RN716 and my Android phone were on different WAN.

In continuation of my previous post quoted above... Yesterday, I also installed ReadyCloud Client App on a PC running on Windows 7 Ulitmate 32-bit. The RN716 was on v6.2.0. The PC and our RN716 were on different WAN. It showed "Online (VPN Disconnected)" on our RN716 after I logged in using my other username on the ReadyCloud Client App. Since I got access on the firewall where the RN716 is connected to, I opened port 6300 to the IP Address of our RN716 [posted on this link: viewtopic.php?f=10&t=78796] but still, it shows "Online (VPN Disconnected)" :( I rebooted the RN716 and still it shows "Online (VPN Disconnected)" :(

Today, I turned on the same PC running on Windows 7 Ulitmate 32-bit then logged in to the ReadyCloud Client App using my other username. It shows that the RN716 is Offline. I accessed the web-GUI of our RN716 and it detected a new firmware v6.2.1 so I decided to update it. Then, I logged in again to the ReadyCloud Client App on the same PC then after a few moments... it shows "Connected (VPN)." I am able to access the share that contains the Powerpoint slide just fine. :D Then, I decided to remove the port forwarding I did on our firewall just to know what would be the result. It turned out that I am still able to access the share that contains the Powerpoint slide just fine via the ReadyCloud Client :D

Still, this needs further observation...

dansan382
Aspirant
Dec 19, 2014
Thanks for your input, I haven't had much time to troubleshoot and look at it but Ill see if the 6.2.1 update changes anyting and go from there. I mean it doesn't affect anything functionality wise, just stirs up my OCD a little.

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Cloud user cant access share

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